Community Behavioral Health Liaison I

Community Behavioral Health Liaison

Location:

Saint Louis, Missouri

Employment Type:

Full Time

Join our compassionate and collaborative team as a Community Behavioral Health Liaison, where you will play a vital role in connecting individuals to critical behavioral health and community-based services. This position offers the opportunity to make a meaningful impact by supporting individuals in accessing care, navigating systems, and achieving stability and improved wellbeing. If you are passionate about advocacy, relationship-building, and helping others overcome barriers, this role allows you to contribute to a mission-driven organization focused on recovery, resiliency, and community integration.

In this role, you will act as a liaison between clients, providers, and community resources to ensure coordinated, person-centered care. You will help identify client needs, facilitate service connections, and support collaboration across multidisciplinary teams to improve outcomes.

This position offers:

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work-related travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture – An environment that promotes wellbeing, values each individual, and supports a positive and collaborative workforce
• Additional Perks & Benefits – Scroll down to bottom of this post to learn more

Key Responsibilities:

• Serve as a liaison between clients, providers, and community resources to ensure coordinated care
• Engage individuals and assess needs related to behavioral health, social services, and community support
• Facilitate referrals and connect clients to appropriate services including medical, mental health, housing, and social supports
• Collaborate with interdisciplinary teams to develop and support individualized service plans
• Advocate on behalf of clients to reduce barriers to care and improve access to services
• Build and maintain relationships with community partners and service providers
• Monitor client progress and follow up to ensure continuity of care
• Maintain accurate and timely documentation in accordance with organizational and regulatory standards
• Participate in team meetings, case reviews, and program development activities
• Support outreach efforts and community engagement initiatives
• Promote a recovery-focused, trauma-informed, and culturally responsive approach to services
• Perform other duties as assigned by leadership

Education, Experience, and/or Credential

Qualifications:

• Bachelor's degree in social work, psychology, counseling, or a related human services field preferred
• Relevant experience in behavioral health, case management, or community services may be considered in lieu of education
• Knowledge of community resources and behavioral health systems preferred

Additional Qualifications:

• Must have a valid driver's license with an acceptable driving record and current auto insurance
• Strong communication and relationship-building skills
• Ability to work effectively with diverse populations and maintain confidentiality
• Strong organizational and time-management skills
• Ability to multi-task and respond effectively in a fast-paced environment
• Ability to collaborate with interdisciplinary teams and community partners

Physical Requirements:

• Ability to exert up to 10 pounds of force occasionally
• Ability to perform repetitive hand, finger, and arm movements for typing and documentation
• Ability to sit for extended periods with occasional walking or standing
• Ability to meet the physical demands of a sedentary work environment

Position Perks & Benefits:

• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within
• Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

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