Community Behavioral Health Liaison I

Location: St. Louis

Job Description:

Job Title:

Community Behavioral Health Liaison

Location:

Saint Louis, Missouri Department: VB Adult Community Services

Employment Type:

Full Time

Job Summary:

Join our compassionate and collaborative team as a Community Behavioral Health Liaison, where you will play a vital role in connecting individuals to critical behavioral health and community-based services. This position offers the opportunity to make a meaningful impact by supporting individuals in accessing care, navigating systems, and achieving stability and improved wellbeing. If you are passionate about advocacy, relationship-building, and helping others overcome barriers, this role allows you to contribute to a mission-driven organization focused on recovery, resiliency, and community  this role, you will act as a liaison between clients, providers, and community resources to ensure coordinated, person-centered care.

You will help identify client needs, facilitate service connections, and support collaboration across multidisciplinary teams to improve outcomes.

This position offers…Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost Mileage Reimbursement – Company paid for work-related travel

Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition Workplace Culture – An environment that promotes wellbeing, values each individual, and supports a positive and collaborative workforce

Additional Perks & Benefits – Scroll down to bottom of this post to learn more

Key Responsibilities:

Serve as a liaison between clients, providers, and community resources to ensure coordinated care Engage individuals and assess needs related to behavioral health, social services, and community support

Facilitate referrals and connect clients to appropriate services including medical, mental health, housing, and social supports

Collaborate with interdisciplinary teams to develop and support individualized service plans

Advocate on behalf of clients to reduce barriers to care and improve access to services

Build and maintain relationships with community partners and service providers

Monitor client progress and follow up to ensure continuity of care Maintain accurate and timely documentation in accordance with organizational and regulatory standards

Participate in team meetings, case reviews, and program development activities

Support outreach efforts and community engagement initiatives

Promote a recovery‑focused, trauma‑informed, and culturally responsive approach to services

Perform other duties as assigned by leadership

Education, Experience, and/or Credential

Qualifications:

Bachelor’s degree in social work, psychology, counseling, or a related human services field preferred

Relevant experience in behavioral health, case management, or community services may be considered in lieu of education

Knowledge of community resources and behavioral health systems preferred

Additional Qualifications:

Must have a valid driver’s license with an acceptable driving record and current auto insurance

Strong communication and relationship‑building skills

Ability to work effectively with diverse populations and maintain confidentiality

Strong organizational and time‑management skills

Ability to multi‑task and respond effectively in a fast‑paced environment

Ability to collaborate with interdisciplinary teams and community partners

Physical Requirements Ability to exert up to 10 pounds of force occasionally

Ability to perform repetitive hand, finger, and arm movements for typing and documentation

Ability to sit for extended periods with occasional walking or standing

Ability to meet the physical demands of a sedentary work environment

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being,…