Upward Mentoring Manager – Part Time

2026 Employee Job Description

Upward Mentoring Manager – Part Time

POSITION

PURPOSE:

The primary goal of this position is to ensure that children, youth, and young adults served through Upward Mentoring experience the full impact of our Roadmap and Theory of Change framework, including consistent, high-quality supports that lead to measurable growth and long-term success.

Outcomes/Goals

• Maintaining an active caseload up to 10 active youth.
  Provide weekly one-on-one/ group mentoring for each youth, 2+ hours per week.
• Check in with parents monthly and complete home visits as needed.
• Plan and lead group mentoring meetings and activities.
• Set youth-led goals and track progress toward attainment.
• Coordinate experiences with community champions and the Program Director, aligned to the BBBSEMO Theory of Change.
• Document contacts, challenges, and outcomes in Match Force.

• Partner with local schools and nonprofits to support youth and family goals.
• Work primarily in the community and stay accessible to youth and families, including scheduled evening and weekend hours.
• Communicate and coordinate with agency staff to connect youth and families to needed resource

• Participate in weekly team meetings to review youth progress, data needs, and reporting timelines.
• Complete role-specific trainings related to evaluation, data entry, survey administration, and confidentiality requirements.
• Collect and enter key youth data consistently (contacts, participation, goals, resources provided, and milestones).
• Administer required surveys and assessment tools on schedule (baseline, mid-point, and end-of-period as assigned).
• Ensure youth and caregiver surveys are completed accurately, respectfully, and with clear explanations of purpose.
• Follow agency protocols for confidentiality, consent, and secure handling of youth information.
• Track response rates and follow up with families to reduce missing data and improve completion.

• Ongoing, social-emotional growth, school engagement, behavior, and career exposure.
• Identify trends and patterns from youth progress and participation that should be reflected in reports.
• Provide short narrative highlights and examples that show impact, including barriers, strategies used, and wins.
• Share feedback on what data is useful as a mentor and share experiences to assist leaders, funders and partners

• Align reporting with the program’s goals, agency requirements, and evaluator expectations.
• Participate in check-ins related to data quality, timelines, and reporting needs.
• Support continuous improvement by using findings to adjust mentoring supports, activities, and resource connections.

Other duties as assigned.

• Organizing– Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources efficiently and effectively; arranges information and files in a useful manner. Knowledgeable about all aspects of an organization; knows how to get things done both through informal and formal channels and the informal network.
• Interpersonal Savvy – Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; listens; builds constructive and effective relationships; uses diplomacy and tact; truly values people; can diffuse even high-tension situations comfortably.
• Results/Outcome Orientation – Motivated by results; can be counted on to meet and exceed goals successfully; bottom-line oriented; pushes self for results; sets clear objectives and measures, monitors process and progress.
• Client Focus (youth, parents, and volunteers) – Build community, holding space for clients; makes extra efforts to meet client needs, surfaces underlying client concerns and interests and builds buy-in to make essential changes; creates and maintains a team spirit that is “client first” and meets their needs vs. checks compliance boxes; utilizes feedback from client…