Case Manager

Job Details

Job Location:

St Louis, MO 63114

The Residential Treatment Case Manager coordinates, monitors, and documents case management and service planning for youth in the residential program. The Case Manager facilitates the interdisciplinary treatment team process; coordinates admission, service planning, family engagement, education, permanency, transition, and discharge planning; and serves as a liaison among the youth, family/legal guardian, referral sources, courts, schools, and community providers. Clinical assessment, diagnosis, psychotherapy, and other functions requiring professional clinical licensure are provided by appropriately qualified clinical staff.

• Provides trauma-informed, culturally responsive, youth-centered case management and completes required training.
• Completes assigned admission activities with the youth, referral source, and family/legal guardian and obtains required consents, releases, records, and placement documentation.
• Completes assigned case-management assessments, initial service planning documentation, visitation planning, and contact privileges within required time frames and scope.
• Coordinates and facilitates interdisciplinary treatment team meetings, micro meetings, and Service Plan Reviews; monitors implementation and progress toward individualized goals.
• Ensures meaningful youth and, when appropriate, family/legal guardian participation in service planning, reviews, permanency planning, and discharge planning.
• Maintains communication with families, legal guardians, Children’s Division, courts, schools, providers, managed-care entities, and other authorized parties.
• Initiates discharge and transition planning at admission and coordinates permanency, aftercare, community supports, and transition to the least restrictive appropriate setting.
• Represents the Agency and service team at judicial hearings, IEP meetings, psychiatric appointments, family/team meetings, and other case-related meetings as assigned.
• Develops and monitors visitation and family-contact plans consistent with the service plan, court orders, placement requirements, and safety needs.
• Coordinates educational services including school registration, records, IEP-related communication, parent/teacher conferences, and communication with school personnel.
• Identifies needs related to family connections, education, medical care, behavioral health, community supports, permanency, and transition and communicates them to the interdisciplinary team.
• Promptly escalates clinical, psychiatric, medical, or significant safety concerns to qualified clinical, nursing, supervisory, emergency, or on-call personnel. The Case Manager does not independently diagnose, provide psychotherapy, or make clinical determinations outside the scope of the position.
• Participates in critical-incident follow-up, debriefing, treatment-team review, and service-plan updates as assigned. Clinical and medical assessments are completed by appropriately qualified personnel.
• Maintains complete, accurate, timely, confidential documentation in the Agency electronic health record and other required systems consistent with policy, contracts, licensing, and accreditation requirements.
• Protects youth rights, confidentiality, privacy, informed consent, and professional boundaries.
• Maintains required Safe Crisis Management (SCM) competency and follows Agency crisis-prevention, de-escalation, and restrictive-intervention policies.
• Participates in supervision, case consultation, training, quality-improvement activities, record review, and corrective-action activities.
• Participates in the on-call rotation for one week at a time, rotating every 7 weeks amongst the other members of the clinical team, which…