Telephony/IVR Developer
Listed on 2026-08-05
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Software Development
Software Engineer, AWS, Backend Developer, Full Stack Developer
IVR Developer
6+ month with potential to convert or extend Remote - Must reside in US
Qualifications/Skills Needed:-The developer needs to be an experienced IVR developer with AWS Connect experience.
· The candidate should have experience building contact flows (both call and chat) in AWS Connect.
· The developer's primary responsibilities are to analyze, design, implement and test customized software applications.
· The developer will have a strong knowledge of software development and design and will have experience working to develop business-critical applications for contact centers.
Duties:-Participate in the design, development and delivery of solutions on IVR solution
· Develop efficient and high-performance call flows
· Create unit tests to maximize code coverage and cover end to end business scenarios
· Support existing architecture and code
· Documents call flows and design as needed Work with other teams to understand scope and design efficient solution
· Collaborates within the Agile framework, fosters a team approach to software development and delivery
· Ensure all code developed follows Dev Ops practices
Previous Job Titles for This Role:-IVR Engineer
· Telecom Engineer
· Telecom integrations engineer
Required Skills:-Node.
JS
-AWS Lambda and DynamoDB
-Terraform
PreferredSkills:
-Genesys Dialer
-Amazon Connect
-AWS SQS, firehose and Event Bridge
Not eligible for Corp2
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