Retail Floral Driver

Job Description:

Retail Floral Driver

We are seeking a reliable and customer-focused individual to join our team as a Retail Floral Driver. As a Retail Floral Driver, you will be responsible for delivering floral arrangements and related products to customers in a timely and professional manner. You get to deliver Smiles.

Your primary responsibility will be ensuring the safe transportation of delicate and perishable items, while also providing exceptional customer service.

• Safely and efficiently deliver floral arrangements, plants, and other retail products to customers' designated locations.
• Load and unload products from the delivery vehicle, ensuring proper handling and care of fragile items.
• Coordinate delivery routes and schedules to optimize time management and ensure on-time deliveries.
• Use GPS or navigation tools to follow the most efficient routes to customers' locations.
• Review delivery orders, invoices, and customers' special instructions to ensure accurate and complete deliveries.
• Inspect and maintain the delivery vehicle, reporting any mechanical issues or accidents to the appropriate supervisor.
• Assist with packaging, labeling, and organizing floral arrangements and related products in the store as needed.
• Provide excellent customer service, answering customer inquiries and resolving any delivery-related issues or concerns.
• Maintain a clean and organized delivery vehicle, ensuring it is stocked with delivery supplies like vases, cardholders, and ribbons.
• Follow all traffic laws, safety procedures, and company policies to maintain a safe working environment.
• After each stop using your personal cell phone. Notify the recipient of the delivery and log that the delivery has been completed. Walter Knoll Florist does give a reimbursement for the use of your cell phone.

• High School Diploma or equivalent.
• Valid driver's license with a clean driving record. All professional drivers need a Missouri Class E "Chauffeur" License or equivalent from another state
• Previous experience as a delivery driver preferred, especially in home deliveries.
• Excellent knowledge of local areas, streets, and traffic patterns.
• Strong customer service and communication skills.
• Ability to lift and carry heavy or bulky items, up to 50 pounds. (Most gifts are under 15 pounds)
• Good organizational and time-management skills.
• Attention to detail and ability to handle delicate items with care.
• Ability to work independently, prioritize tasks, and meet delivery deadlines.
• Flexibility to work weekends, evenings, and holidays as needed. (Saturdays are our busiest day of the week.)

Join our team as a Retail Floral Driver and contribute to our mission of delivering beautiful and high-quality floral arrangements to our valued customers. Your exceptional driving skills and dedication to customer satisfaction will be essential in ensuring a positive delivery experience for all.