Inventory Control Specialist

This position will be in person in our Kansas City office

At Warehouse Quote our clients hire us to manage their 3PL Warehousing Network We do this by leveraging technology data intelligence and operational excellence to drive clarity growth and innovation with excellence in all that we do Warehouse Quote has built an integrated network of warehouses that can provide customers with on demand scalable capacity Customer inventory inside the Warehouse Quote network is managed by proprietary technology that can be utilized to provide real time inventory visibility and forecasting

The Inventory Control Specialist supports inventory accuracy and reconciliation efforts across internal and external teams at Warehouse Quote WHQ This role serves as a primary point of contact for Inventory Control activities and plays a key role in ensuring client confidence that WHQ is safeguarding their inventory The mission of the Inventory Control team is to maintain inventory integrity through detailed reconciliation reporting investigation and proactive communication When this role is executed well it improves operational efficiency reduces repeat inventory issues and strengthens long term client trust

• Inventory Reconciliation & Analysis Perform daily and weekly inventory reconciliations by reviewing and comparingWHQ WMS transaction reports
  
  Warehouse partner WMS data Inbound and outbound shipment records
  
  Inventory adjustments and cycle count results
  
  Identify inventory discrepancies related to receipts shipments damages shortages overages or system errors
  
  Investigate discrepancies thoroughly to determine root cause and required corrective action
  
  Analyze trends and recurring variance patterns to support preventative process improvements
• Issue Resolution & Escalation Own inventory discrepancy investigations from identification through resolution when within WHQs control
  
  Escalate unresolved discrepancies to warehouse partners or internal stakeholders with Clear documentation of findings
  
  Supporting data and transaction history
  
  Recommended next steps or corrective actions
  
  Track all escalations and follow ups to ensure timely resolution and accountability
• Client & Internal Communication Communicate inventory findings clearly and consistently with internal teams including Service Operations Account Management and Operations Provide client ready explanations that reinforce confidence in WHQs inventory controls by clearly outlining
  
  What occurred
  
  How the issue was resolved
  
  What preventative measures are in place
  
  Maintain accurate timely documentation and updates within Zendesk WHQ Notes and related systems
  
  System & Reporting Management Utilize WHQs Portal and Footprint by Datex WMS to review inventory activity transactions and system data
  
  Use Jira Business to track inventory investigations assign follow up tasks and document resolution outcomes
  
  Leverage Microsoft Excel to analyze inventory data reconcile reports identify trends and support decision making
  
  Ensure all inventory activity and investigations are properly documented for visibility auditing and reporting purposes
• Process Improvement & Collaboration Collaborate closely with Inventory Control teammates and cross functional partners to improve reconciliation workflows and reporting accuracy
  
  Identify gaps in processes data visibility or system usage that contribute to inventory risk Share insights trends and improvement recommendations with leadership to reduce repeat discrepancies and improve operational efficiency

• Strong analytical and problem solving skills with high attention to detail
  
  Ability to execute tasks with accuracy accountability and follow through
  
  Proficiency in Microsoft Excel required
  
  Comfortable working across multiple systems includingWHQ Portal Footprint by Datex WMSJira Business Zendesk

• One to two years of experience in inventory control logistics supply chain or warehouse operations
  
  Experience reconciling inventory using transaction level data and reporting tools
  
  Strong written and verbal communication skills with the ability to explain complex issues clearly
  
  Ability to work collaboratively in a fast paced detail oriented environment

• Inventory discrepancies are identified documented and resolved efficiently
  
  Improved inventory accuracy and reduced repeat variances across clients and facilities
  
  Clear consistent and confidence building communication with clients and internal teams
  
  Strong documentation and audit ready inventory records
  
  Continuous improvements to inventory control processes and workflows

Here at Warehouse Quote we only hire A rock stars who are dedicated to our core values and will work to maintain our incredible culture We are dedicated to hard work and supporting each other and the community in which we live We do this by investing in leadership and development efforts supporting each other having open and honest conversations…