Consumer Banker II; St Marys

Consumer Banker at First Financial Bank will work with existing FFB clients and prospect new FFB clients to deepen client relationships by booking business directly and by referring, as appropriate, to internal business partners such as Mortgage, Wealth, Small Business Banker Commercial and Treasury Management.

• Perform necessary functions to open accounts, perform maintenance and run a teller drawer as deemed necessary by management.
• Support client engagement through active calling, client conversations and follow up.
• Partner with appropriate internal constituencies to bring appropriate level of expertise to the client whether it is service or solution related.
• Ensure client follow up calls are conducted in the proper time frame and maintain all operational and risk management standards.
• Assist clients transact business within the branch, drive‑thru, by phone and email.
• Model the way for peers and coworkers aligned with First Financial’s Mission and Values and serve as a personal trusted advisor by adding value and building deep client relationships.
• Participate and lead in the First Financial Bank Experience by being active in site center huddles and meetings to support sales and service activities.
• Consistently meet or exceed sales, service and referral goals set by management, by effectively collaborating as a team, the District and with lines of business.
• Provide digital assistance and service for clients establishing or in need of support in utilizing the bank’s online offering.
• Stay informed and up to date on all bank products, processes and procedures especially those that are most complex.

• 3‑4 years client service experience in a retail environment.
• 3‑4 years sales and service experience with previous success in achieving sales and service goals in retail environment.
• High school diploma or general education degree (GED) is required; may obtain notary authorization.
• Possesses a strong level of bank product knowledge and solid sales skills.
• Associate’s or Bachelor’s degree is preferred and/or an equivalent combination of education and work experience in sales preferred.
• Ability to serve a wide variety of client needs according to bank policy and procedures.
• Ability to lead teams as needed.

We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Incentive eligibility:
All roles are incentive eligible with the exception of Co‑Op, Intern, or Student positions. The Company is an E‑Verify Employer. At first financial bank, our mission is clear: to be the best bank to do business with, the best place to work, and the best financial partner for our shareholders and the communities we serve.

EEO Statement:
We are an E‑Verify Employer. All positions are compliant with federal, state, and local anti‑discrimination laws. We do not discriminate against any protected class.