Administrative Assistant

This eligibility list created by this post may be used to fill vacancies throughout Ramsey County.

To perform administrative support functions for office support or customer service activities, and responsibilities are typically based on defined goals and processes or methods. Job duties may include records maintenance, public contact and general office services; and to perform related duties as assigned.

• Perform duties relating to forms and records maintenance such as gathering documents and information to establish, maintain and update files; searching files for information; maintaining departmental records and statistics; opening, maintaining and closing case files.
• Perform public contact duties such as receiving and routing phone calls; responding to complaints, inquiries and service requests by phone and in person; directing clients or visitors to proper locations; assisting the public in completing forms; verifying information and data; scheduling appointments for clients or staff; and assigning service requests to program units or staff in accordance with established guidelines.
• Perform general office services to include opening, sorting and distributing mail and preparing outgoing mail; preparing and sending form letters and composing routine letters; scanning documents; and related duties.
• Perform administrative functions in unit assigned, such as maintaining inventories of office supplies; preparing, or processing contracts/agreements, reimbursements, requisitions, purchase orders and accounts payable forms; generating reports; preparing, checking or processing bills to patients, clients or other agencies; processing payments; and maintaining and balancing accounts.
• Receive, sort, and distribute a variety of correspondence, deliveries, and mail; and scanning and faxing documents.
• May provide training and support to incoming employees.

(The work assigned to a position in this classification may not include all possible tasks in this work and does not limit the assignment of any additional tasks in this classification. Regular attendance according to the position's management approved work schedule is required.)

ESSENTIAL FUNCTIONS
: 1, 2, 3, 4, 5.

High school graduation or equivalent.

Three years of office support, customer service, or administrative experience.

Equivalent combination of education and related work experience.

The examination process will consist of the following section with each section weighted as indicated:

• Training and Experience Rating = 100%

The examination for Administrative Assistant will consist of a training and experience rating, comprised of the questions in the attached supplemental questionnaire. Not all applicants who meet the minimum qualifications will pass the training and experience rating. The rating on this supplemental questionnaire will depend on your answers to the questions – do not mark “see resume” or “see work history” as a response.

Please answer all your questions clearly and completely. Failure to respond could affect your score and final rank on this examination.

Eligible List: The names of all applicants who have submitted a completed application and passed the examination/screening process shall be placed on the eligible list for an employment opportunity as an Administrative Assistant. This list will be certified to the appointing authority which may use this list to conduct interviews to fill a vacancy. Applicants will remain on the list for 90 days or until hired, whichever occurs first.

A notice will be sent to applicants at the time the eligible list is posted.

The names of all applicants who score within the top 125 will be forwarded to the department for further consideration.

Veteran's Preference:
This is a classified position requiring an open, competitive selection process. Veteran's Preference points will be applied after a candidate passes the examination process. Applicants who are eligible for veteran's preference should update their veteran's DD214, and other supporting documents, and submit them as an attachment at the time of application.

Criminal Background Checks: All employment offers are…