Occupancy Specialist - Voucher Program

Occupancy Specialist – Housing Voucher Program

4-Day Work Week Option Available

Location:
St. Paul

Pay Range: $22.56 - $28.65 / hour

We are committed to providing salary ranges for all open positions. Please note that the specific compensation for this role will be determined based on your experience, qualifications, location, and internal equity considerations.

Mental Health Resources, Inc. is an Equal Employment Opportunity/Affirmative Action employer. We embrace diversity and inclusion and take a person-centered care approach to the population we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

See what employees have to say about working at MHR!

The Occupancy Specialist is responsible for rental subsidy administration and housing support services for various Federal, State, and County funded housing programs which comprise MHR’s Housing Voucher Program. This position coordinates and maintains program output consistent with agency standards and coordinates program goals and activities to ensure targeted outcomes are achieved.

• MHR is looking for candidates who are Spanish speaking, Hmong speaking, and Somali speaking. You may receive a $1000 salary bonus for passing the language proficiency exam.
• Up to 8 hours of clinical supervision per month provided toward LICSW, LCSW, LPC, and LPCC licensure.
• Intensive two‑week initial orientation program AND ongoing in‑house training program.
• iPhone, laptop computer, and Wi‑Fi provided for all community‑based staff.
• Health insurance (including family health coverage) with employee costs in the top 6% of most affordable health care options. Competitive dental insurance.
• Automatic enrollment in retirement plan after 1 year with a 3% employer contribution.
• 9 paid holidays and 18 days accrued PTO during your first year.
• Annual merit‑based salary increases.
• Schedule primarily Monday‑Friday daytime hours.
• MHR is committed to working towards racial equity and combating racism.
• MHR is a tobacco free workplace promoting health & wellness for the individuals we serve and our employees.

• Communicate effectively with tenants and landlords.
• Consult with tenants’ service providers to obtain necessary paperwork for subsidy compliance and to guide tenants on mental health issues, deficits with daily living skills, and housing maintenance.
• Collect and verify income documentation, perform rent calculations, and notify all parties of changes in housing assistance payments and tenant payments.
• Execute rental subsidy contracts for new admissions and unit transfers; communicate and correspond with tenants, landlords and support services regarding unit status and subsidy contract provisions.
• Approve proposed rental units while ensuring proper payment standards/Fair Market Rents (FMR’s) and utility allowances are applied within multiple programs.
• Process Request for Lease Approvals and coordinate with Housing Specialist or Housing Quality Standards (HQS) Inspector to ensure timely inspections.
• Conduct rent reasonableness surveys.
• Ensure appropriate housing is obtained for program participants.
• Obtain all necessary leasing documentation, rental assistance contracts, landlord leases, lease addendums and W‑9s.
• Mediate conflicts and work towards resolutions regarding tenants, their support services, property owners, and property managers.
• Coordinate program needs and activities with landlords to ensure housing availability for participants.
• Assist participants with their search for affordable housing.
• Perform HQS inspections when needed.
• Document all relevant details pertaining to participant services to maintain quality.
• Maintain accurate, thorough, and professional participant records.
• Attend all meetings and training sessions as directed by supervisor.

• High school diploma or GED; bachelor’s degree in a human‑services related field preferred.
• Relevant experience strongly preferred.
• HQS certification/experience strongly preferred; ability to obtain HQS certification required.