Station Attendant

Position: Pay Station Attendant
Location: St. Paul

Position Summary The Pay Station Attendant is responsible for providing administrative, clerical, and customer service at the Becker County Solid Waste Facility. Work is performed independently within established policies and procedures.

Essential Duties and Responsibilities Administrative and Clerical Operates as a clerk at the cash till at the solid waste pay station window: accepts payments and prepares receipts. Enters data into software and operates credit card machine.

Coordinates billing of customers with the Transfer Station Operators.

Prepares paperwork and reconciles daily receipts.

Completes the bill of ladings and other documents to maintain accurate data records.

Contacts trucking company when loads are ready for transport.

Manages the recycling of household batteries, including sorting and preparing batteries for shipment.

Manages the truck scale to collect viable customer and vehicle weight information on each load.

Maintains working knowledge of different types of solid waste, landfill fees, policies and regulations.

Provides clerical office support which includes requisitioning office supplies; reconciling cash receipts, account credit, checks and credit cards; and accounting for missing tickets.

Performs office janitorial duties.

Customer Service Responds to general public in-person or by phone to answer questions, provide information, or redirect to appropriate person in a courteous and professional manner.

Waits on customers at the Reuse Store.

Serves as customer service role model.

Attends educational opportunities and meetings.

Performs other duties as assigned or apparent.

Qualifications

Education:

High School diploma or equivalent and one-year relevant work experience or equivalent combination of education/ training/ experience.

Requirements:

Knowledge of modern office procedures, equipment and software.

Knowledge of basic bookkeeping and math.

Knowledge of and ability to operate a variety of office software and databases.

The ability to communicate effectively, orally and in writing, and have strong positive public relations skills.

Ability to multi-task and use independent judgment to prioritize tasks.

Ability to work under limited supervision with general autonomy in determining how objectives are achieved, supervisors set operating goals and objectives.

Ability to apply a variety of procedures and policies using moderate analytical ability in adapting standard methods to fit facts and conditions using generally prescribed procedures.

Ability to maintain contact with other departments, outside agencies and the public to relay basic information or facts.

Physical Demands and Working Conditions Work is performed in an office setting and Landfill buildings and grounds.

Headaches, eyestrain, and other related occupational hazards reflect the most common potential for injury.

Work is light duty and sedentary with the ability to lift, carry or push up to 25 pounds.

This position may be occasionally exposed to mental effort and stress.

Equipment Utilized Office equipment, communication radio, computer hardware and software.

Competencies Common to all County Positions Develop, maintain a thorough working knowledge of, and comply with all departmental and applicable County policies and procedures.

Demonstration by personal example the spirit of service, excellence, and integrity expected from all staff.

Develop respectful and cooperative working relationships with co-workers, including willing assistance to newer staff so job responsibilities can be performed with confidence as quickly as possible.

Confer regularly with and keeps supervisor informed of all important matters which pertain to the applicable job functions and responsibilities.

Represent Becker County in a professional manner to the public, outside contacts and constituencies.
#J-18808-Ljbffr