Document Management Services Lead

Document Management Services Lead
- Office & Admin Specialist Principal

Job Class:
Office & Administrative Specialist, Principal

Agency:
Public Employees Retirement Association

• Job : 94871
• Location
  :
  St. Paul
• Full/Part Time
  :
  Full-Time
• Regular/Temporary
  :
  Unlimited
• Who May Apply
  :
  Open to all qualified job seekers
• Date Posted
  : 06/12/2026
• Closing Date
  : 06/26/2026
• Hiring Agency/Seniority Unit
  :
  Public Employees Retire Assoc / Pub Employ Retire Assoc-AFSCME
• Division/Unit
  :
  Adm Central Support Services
• Work Shift/Work Hours
  :
  Day Shift
• Days of Work
  :
  Monday
  - Friday
• Travel Required
  :
  No
• Salary Range
  : $24.12 - $32.54 / hourly; $50,362 - $67,943 / annually
• Classified Status
  :
  Classified

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well‑being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Under limited supervision, this position directs, prioritizes, and guides department work activities to provide administrative support of the agency’s benefit application processing and technology resources that receive, store, track, search, retrieve, and utilize data necessary for the management of all member account records. The incumbent applies expert knowledge to resolve both routine and complex situations and develop procedures and guidelines that control the activities of PERA’s Document Management Services (DMS) team.

Collects, analyzes, and reports program activity data, develops budget requests, and implements process changes or actions to improve data integrity.

Scheduled in‑office workdays will be at PERA’s office at 60 Empire Drive, Suite 200, St. Paul, Minnesota 55103.

• Demonstrated lead work skills, including the ability to assign, guide and direct the work activities of the Copy File Review unit to meet established goals.
• Customer service skills to answer questions, advise customers and explain rules, regulations, policies and procedures in a clear, concise, and professional manner to both internal and external customers.
• Skill working with Microsoft Office applications such as Teams, Outlook, SharePoint, Word, etc.
• Ability to ensure compliance and security in data management, including data requests, collection, retention, and destruction.
• Skill in using spreadsheet applications, such as Microsoft Excel or Google Sheets to enter, compile, store, and retrieve data.

• Two (2) years’ experience in an administrative support position in member refunds and retirement benefits applications.
• Experience in providing lead work for department staff in planning, coordinating, and directing activities.
• Experience maintaining confidentiality of data and information in accordance with the Minnesota Government Data Practices Act.
• Commitment to a respectful, inclusive, and diverse work environment.
• Experience with mailroom procedures and processing.
• Ability to communicate effectively with individuals with a wide range of backgrounds, who do not share your same culture, ethnicity, language, or other common experiences.

• Background investigation required before employment. The background check may include:
  • SEMA4 Records Check (applies to current and past State employees only)
  • Criminal History Check
  • Employment Reference Check
  • Social Security and Address Verification
  • Education Verification
  • Driver’s License Check
• Applicants must be legally authorized to work in the US. The Retirement Systems will not sponsor applicants for work visas.