Workplace Concierge

Kling Public Media Center
480 Cedar Street
Saint Paul, MN 55101, USA

The Workplace Concierge is the front door and first interaction with the Kling Public Media Center (KPMC), creating a warm, polished, and seamless experience for employees, artists, guests, donors, vendors, and community partners. This role leads front-desk hospitality, workplace coordination, meeting and gathering support, and daily service needs in a dynamic public media environment.

Working closely with the Facilities Manager and partners across APMG, the Workplace Concierge supports visitor management, meeting readiness, workplace services, and employee support. The ideal candidate brings a strong service mindset, sound judgment, and the ability to work across teams with professionalism and care.

Expected Compensation Range: $52,000 - $56,000 per year. The exact salary rate is determined by experience and education related to the role, organizational compensation structure, and internal equity.

Location: On-Site, St. Paul, MN.

• Serve as the primary front-desk presence for staff, artists, guests, donors, vendors, and community partners, creating a welcoming and professional experience.
• Support visitor check-in, badging, way finding, and arrivals for guests, VIPs, and partner groups.
• Coordinate meeting support, including room readiness, refreshments, basic technology checks, and reset.
• Anticipate and respond to employee and visitor needs while modeling hospitality standards that reflect APMG’s values of service, inclusivity, and care.

• Coordinate conference room scheduling, setup, reset, and readiness in partnership with IT, executive assistants, and other internal teams.
• Receive, sort, and distribute mail, packages, and courier deliveries for workplace and departmental operations.
• Monitor and restock office supplies, pantry items, and shared workplace essentials, and maintain vendor contacts and ordering processes.
• Conduct regular floor checks of common areas, meeting rooms, kitchens, and reception spaces to help maintain a polished and functional environment.

• Coordinate logistics for on-site events, including staff gatherings, leadership meetings, partner events, donor visits, and productions.
• Manage catering, room setup, signage, registration, supply staging, and A/V readiness in coordination with relevant teams.
• Serve as a day‑of point of contact for guests, internal stakeholders, artists, and hospitality vendors, and maintain an internal event calendar to avoid space and resource conflicts.

• Serve as a close operational partner to the Facilities Manager for building security, physical plant maintenance, and contractor/vendor relationships.
• Submit and clearly communicate space requests, maintenance needs, and access requirements to the Facilities Manager—following up to ensure timely resolution.
• Relay employee and guest feedback about physical space conditions, such as temperature, cleanliness, or equipment issues, to the Facilities Manager to support timely triage and resolution.
• Align on shared priorities—such as building access protocols, visitor badging, and emergency procedures—ensuring the hospitality experience and facility operations complement each other seamlessly.
• Support joint initiatives where hospitality and facilities intersect, such as sustainability programs, space refreshes, or employee amenity improvements.

• Track spending for hospitality, workplace supplies, and events, flagging variances and adjusting purchasing as needed.
• Set up vendors, process purchase orders, route invoices for approval, and coordinate payment with Finance.
• Perform monthly budget reconciliation, matching invoices to POs and resolving discrepancies in coordination with Accounts Payable.
• Provide budget summaries and purchasing reports to Integrated Operations leadership as requested.

• Support employees with day‑to‑day workplace requests and assist new hires in navigating office amenities, workplace services, and access processes.
• Provide…