Space Use and Customer Request Coordinator - Planner Senior State

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* Working Title:

Space Use and Customer Request Coordinator*
* ** Job Class:
Planner Senior State*
* ** Agency:
Health Department*
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** Job ** : 94934

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** Location** :
St. Paul

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** Telework Eligible** :
Yes / Although there may be opportunity for some telework, this position primarily works onsite.

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** Full/Part Time** :
Full-Time

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** Regular/Temporary** :
Unlimited

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** Who May Apply** :
This vacancy is open for bids and for all qualified job seekers simultaneously.

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** Date Posted** : 06/23/2026

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** Closing Date** : 06/29/2026

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** Hiring Agency:
** Minnesota Department of Health (MDH)

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** Division:
** Facilities Management

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** Work Shift/Work Hours** :
Day Shift / 8:00a.m.

- 4:30 p.m.

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** Days of Work** :
Monday - Friday

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** Travel Required** :
Yes - Up to 25% of the time

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** Salary Range:**  $28.26 - $41.43 / hourly; $59,006 - $86,505 / annually

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** Classified Status** :
Classified

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** Bargaining Unit/Union** : 214
- Minnesota Association of Professional Employees (MAPE)

+ Designated in Connect 700 Program for Applicants with Disabilities ((Use the "Apply for this Job" box below)./connect
700/) :
Yes

** The work you'll do is more than just a job.*
* At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join our mission-driven team in the Facilities Management (FaM) Division where your expertise contributes to protecting, maintaining and improving the health of all Minnesotans!

The purpose of this position is to administer requests from customers for all manner of services provided by the Facilities Management division, and to document and track these requests in the most transparent and accountable way possible. This position also supports division leadership in the planning and development of new space and existing space at MDH to support the leasing strategy and needs of the agency, and to provide coordination and implementation of agency moves/adds/changes related to space allocation within MDH facilities.  

The position participates in division wide strategic planning, develops and documents data content for internal (Facilities Management) and external (agency) use on the division's SharePoint site, and produces various reports on facilities data to the division's leadership team.

MDH relies heavily on grant funding, in addition to state appropriated dollars. As an agency, we continually monitor funding levels and navigate some degree of uncertainty related to grant cycles and the impact of the grant funding on program priorities.

This position is currently funded and approved to be filled. While the position is funded at this time, future funding is dependent on the continuation of our funding sources. The Minnesota Department of Health works proactively to sustain programs and maintain our workforce, to avoid reductions in force to the very best of our ability. In the event of a loss of funding resulting in a necessary workforce reduction, that process is governed by our collective bargaining agreements and compensation plans.

** Minimum Qualifications*
* _To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held._

Two (2) years of experience in Service Request Administration and Space Planning activities in a large organization.  This experience must include:

+ Experience using Microsoft Office Suite and spreadsheets

+ Experience providing diagrams, sketches, and space planning options (CAD drawings) related to requested moves/adds/changes.

+ Experience providing accurate floor plans.

+ Experience using AutoCAD software.

+ Experience using some form of service request system.

A related master's degree may substitute for eighteen (18) months of experience; bachelor's degree may substitute for twelve (12) months of experience; and associate's degree may substitute for six (6) months of experience.

** Minimum qualifications to be assessed during the interview process:*
* + Communications skills both verbally and in writing, sufficient to communicate information clearly to a variety of internal and external partners.

+ Human relations skills with the ability to establish and maintain working relationships.

+ Ability to work under the pressure of meeting deadlines and working in an environment with frequent interruptions.

+ Experience designing spreadsheets used for data and analytics.

** Preferred Qualifications*
* + Previous background in facilities, property management, construction, business administrations or a related field.

+ Experience coordinating data between multiple platforms such as floor plans, directories, and rosters.

+ Experience managing…