Case Control Clerk - Office and Administrator Specialist Intermediate
Job in
Saint Paul, Ramsey County, Minnesota, 55145, USA
Listed on 2026-07-12
Listing for:
State of Minnesota
Full Time, Part Time
position Listed on 2026-07-12
Job specializations:
-
Administrative/Clerical
Clerical, Government Administration, Office Administrator/ Coordinator
Job Description & How to Apply Below
* Working Title:
Case Control Clerk*
* ** Job Class:
Office and Administrative Specialist, Intermediate*
* ** Agency:
Department of Employment and Economic Development*
* +
** Job ** : 95358
+
** Location** :
St. Paul
+
** Telework Eligible** :
No
+
** Full/Part Time** :
Full-Time
+
** Regular/Temporary** :
Unlimited
+
** Who May Apply** :
This vacancy is open for bids and for all qualified job seekers simultaneously.
+
** Date Posted** : 07/09/2026
+
** Closing Date** : 07/15/2026
+
** Hiring Agency/Seniority Unit** :
Department of Employment and Economic Development Department / AFSCME
+
** Division/Unit** :
Disability Determination Services
+
** Work Shift/Work Hours** :
Day Shift, 8:00AM to 4:30PM
+
** Days of Work** :
Monday - Friday
+
** Travel Required** :
No
+
** Salary Range:** $21.12 - $28.01 / hourly; $44,098 - $58,484 / annually
+
** Classified Status** :
Classified
+
** Bargaining Unit/Union** : 206 - Clerical/American Federation of State, County, and Municipal Employees
+
** Work Area** :
Workforce Development
- Disability Determination Services
- St. Paul
+
** FLSA Status** :
Nonexempt
+ Designated in Connect 700 Program for Applicants with Disabilities ((Use the "Apply for this Job" box below)./connect
700/) :
Yes
** The work you'll do is more than just a job.*
* At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
This position exists to provide various clerical duties essential for the agency to accomplish its goals of determining claimants' eligibility for Social Security Disability benefits and/or Supplemental Security Income benefits. These positions perform a variety of clerical tasks for Disability Determination Services.
Duties include:
+ Performing administrative and front desk support.
+ Responding to general inquiries from employees, applicants, and members of the public.
+ Receiving and assigning incoming claims.
+ Processing incoming paper mail and electronically scanned correspondence.
+ Organizing and mailing letters to claimants, medical sources, schools, legal representatives, and other partners, as well as scanning various documents and process faxes.
This position will be based out of the St. Paul office.
This posting may be used to fill multiple positions.
** Minimum Qualifications*
* ** Please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.*
* ** Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for this position.*
* + Knowledge of standard computer software programs for word processing, spreadsheets, and databases sufficient to create, modify, and protect files.
+ Skill in customer service sufficient to answer questions and advise customers of program policies, procedures, and regulations.
+ Skill in customer service sufficient to provide prompt and accurate information to customers in person, on the phone, and through email and other written or electronic correspondence.
+ Ability to present information to diverse customers.
+ Skill in document and records management sufficient to accurately file and categorize electronic documents.
** Preferred Qualifications*
* + Two (2) years of administrative support experience.
+ Knowledge of medical terminology.
+ Knowledge of Social Security Administration Disability process.
+ Experience interpreting and applying data privacy laws.
+ Ability to manage multiple priorities at the same time to meet strict deadlines.
+ Experience in customer service via phone.
+ Our employees are dedicated to ensuing cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures.
** Additional Requirements*
* A job offer will be contingent upon successfully passing a background check. The background check may consist of the following components:
+ Federal Background Check
+ Criminal Background Check
+ Employment Records Check
+ Employment Reference Check
+ Conflict of Interest Review
+ Driver's License and Records Check
The Minnesota department of Employment and Economic development will not sponsor applicants for work visas. All applicants must be legally authorized to work in the U.S.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity,…
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