Case Control Clerk - Office and Administrator Specialist Intermediate

Case Control Clerk - Office and Administrator Specialist Intermediate

The Minnesota Department of Employment and Economic Development (DEED) is the State of Minnesota's principal economic development agency. DEED’s mission is simple: to empower the growth of the Minnesota economy, for everyone.

We are driven to find talented and innovative public servants, motivated by the opportunity to serve businesses, people, and the greater good. At DEED you will join a diverse team, inspired by challenging work and united by shared values that guide our work every day. At DEED we live our values by; focusing on the customer, communicating early and often, seeking solutions, creating inclusion, encouraging new ideas, and being gracious.

DEED is a Beyond the Yellow Ribbon agency and committed to proactively supporting service-members, veterans, and military families. DEED offers great employment opportunities with a meaningful mission to truly make a difference in the lives of those under our care and for those in communities throughout Minnesota.

Working Title:
Case Control Clerk
Job Class:
Office and Administrative Specialist, Intermediate
Agency:
Department of Employment and Economic Development

• Job : 95358
• Location
  :
  St. Paul
• Full/Part Time
  :
  Full-Time
• Regular/Temporary
  :
  Unlimited
• Who May Apply
  :
  This vacancy is open for bids and for all qualified job seekers simultaneously.
• Date Posted
  : 07/09/2026
• Closing Date
  : 07/15/2026
• Hiring Agency/Seniority Unit
  :
  Department of Employment and Economic Development Department / AFSCME
• Division/Unit
  :
  Disability Determination Services
• Work Shift/Work Hours
  :
  Day Shift, 8:00AM to 4:30PM
• Days of Work
  :
  Monday
  - Friday
• Travel Required
  :
  No
• Salary Range: $21.12 - $28.01 / hourly; $44,098 - $58,484 / annually
• Classified Status
  :
  Classified
• Bargaining Unit/Union
  : 206 - Clerical/American Federation of State, County, and Municipal Employees
• Work Area
  :
  Workforce Development
  - Disability Determination Services
  - St. Paul

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position exists to provide various clerical duties essential for the agency to accomplish its goals of determining claimants' eligibility for Social Security Disability benefits and/or Supplemental Security Income benefits. These positions perform a variety of clerical tasks for Disability Determination Services.

Duties include:

• Performing administrative and front desk support.
• Responding to general inquiries from employees, applicants, and members of the public.
• Receiving and assigning incoming claims.
• Processing incoming paper mail and electronically scanned correspondence.
• Organizing and mailing letters to claimants, medical sources, schools, legal representatives, and other partners, as well as scanning various documents and process faxes.

This position will be based out of the St. Paul office.

This posting may be used to fill multiple positions.

Please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.
Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for this position.

• Knowledge of standard computer software programs for word processing, spreadsheets, and databases sufficient to create, modify, and protect files.
• Skill in customer service sufficient to answer questions and advise customers of program policies, procedures, and regulations.
• Skill in customer service sufficient to provide prompt and accurate information to customers in person, on the phone, and through email and other written or electronic correspondence.
• Ability to present information to diverse customers.
• Skill in document and records management sufficient to accurately file and categorize electronic documents.