Choice Voucher Specialist

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Housing Choice Voucher Specialist

Housing Choice Voucher Specialist

Housing Choice Voucher Specialist

Section 8

B

2

4

Come join one of the nation’s highest ranked housing agencies. Be a part of an innovative and creative team of individuals committed to serving the community by providing affordable, quality housing.

The St. Paul Public Housing Agency (PHA) has been serving the community for over 45 years. St. Paul PHA is an independent agency that owns and operates affordable rental housing for low-income families and individuals throughout the City, with subsidies from the U.S. Department of Housing and Urban Development (HUD). The PHA provides approximately 4,273 affordable rental units in high-rise buildings, townhomes, and scattered site single family and duplex homes.

The PHA administers 5,242 Housing Choice Vouchers, paying over 45 million annually in federal rent subsidies to private owners who rent units to eligible families and individuals with very low incomes.

The PHA helps families and individuals with low incomes achieve greater stability and self-reliance by providing safe, affordable, quality housing and links to community services.

The PHA offers a generous employee benefits package. The standard package includes paid vacation and sick leave; eleven paid designated holidays and two paid floating holidays; health and dental insurance coverage; and an employer pension contribution equal to 7% of employee's salary (employee contributes 5%). Additional benefits vary by contract or Supervisory and Confidential (S&C) policies.

Incumbents are responsible for determining eligibility or continuing eligibility for Public Housing or Section 8 Program assistance, processing rental applications and calculating rent values.

Housing Choice Voucher Specialist is the first level of a three-level rental series. The Housing Choice Voucher Specialist is distinguished from the Assistant Section 8 Programs Manager by its responsibility for processing rental applications, conducting annual and interim recertification of eligibility for Section 8 Housing Choice Voucher participants, calculating rent values and tenant payments and its non-supervisory duties.

Incumbents are responsible for: maintaining waiting lists; responding to questions; explaining regulations and procedures to the general public, voucher participants and applicants; interviewing applicants and participants; sending out third party verification forms; determining if applicants meet eligibility requirements; determining if participants continue to meet eligibility requirements; tracking vouchers; calculating rent values and tenant payments; processing a variety of forms and documents;

and preparing related correspondence and reports.

• Maximize the utilization of vouchers throughout the Section 8 program by processing all related paperwork for applicants and/or participants for assistance in St. Paul in accordance with HUD regulations and PHA policies.
• Takes appropriate action for families utilizing the portability feature of the Housing Choice Voucher Program.
• Process interim reexaminations, including rent increases and tenant-reported changes, in a timely manner.
• Processes voucher terminations and /or cancellations consistently and in compliance with applicable HUD regulations and established PHA policies.
• Individualized responsibilities are completed accurately and within the appropriate time frame.
• Responds promptly, courteously and professionally via phone, e-mail or in writing to participant, landlord, general public or staff inquiries regarding the Section 8 program or established procedures.
• Must abide by all Board-approved policies, policies prohibiting discrimination and harassment, executive communications, administrative procedures, and safety procedures established by the PHA.
• Performs other duties of a similar nature or level.
• Maximize the utilization of vouchers throughout the Section 8 program by complying with HUD regulations and established PHA policies for program admission. Determines the program eligibility of applicants and/or continued participants through an interview with follow up on verification of income, household composition and criminal history. Conducts mandatory briefings for all eligible adults, informing applicants and participants of the basic rules and regulations of the program.
  
  This duty applies for waitlist, special programs; PBV and portability, but performance standards may vary.
• Processes all files accurately and within a timely manner, according to the separate performance standards for Waitlist, Special Programs, and Portability. This duty applies for waitlist, special programs; PBV and portability, but performance standards may vary.
• Maintains current and accurate waiting lists/records for all vouchers/units, according to the separate performance standards for Waitlist,…