Back Office - Vault Clerk

We are looking for detail-oriented and dependable individuals to support a large-scale document and file management project within a financial services environment. This position is ideal for candidates who enjoy staying organized, working in a structured setting, and being active throughout the day.

In this role, you will be responsible for organizing, tracking, retrieving, and relocating physical loan and mortgage documents while ensuring accuracy and compliance with recordkeeping standards. The majority of your time will be spent moving, sorting, shelving, and re-filing files within a secure document vault as part of a major file migration and organization initiative.

• Organize, track, and maintain mortgage loan and collateral files.
• Receive, process, and prepare incoming documents and packages.
• Retrieve files and documents to meet team requests and service-level deadlines.
• Move, sort, shelve, and re-file large volumes of physical documents while maintaining accuracy and organization.
• Conduct inventory audits and resolve file discrepancies.
• Research file activity and document history when needed.
• Create and apply file labels and maintain proper filing systems.
• Support document transfers related to loan acquisitions and sales.
• Assist with a large-scale vault reorganization project requiring repetitive movement of physical files throughout the day.

• High school diploma or GED.
• Strong attention to detail and organizational skills.
• Reliable attendance and strong work ethic.
• Ability to remain on your feet for extended periods.
• Basic math skills, including addition and subtraction.
• Professional communication skills and ability to work within established processes.

Candidates from the following industries or roles are encouraged to apply:

• Library or records management
• Administrative support
• Mailroom operations
• Retail or customer service
• Restaurant or hospitality
• Warehouse, inventory, or stocking roles
• Any position requiring organization, accuracy, and standing/walking throughout the workday

• Great opportunity to gain experience within the financial services industry.
• Structured work environment with clear processes and expectations.
• Ideal for individuals who enjoy hands-on, active work rather than sitting at a desk all day.
• Opportunity to contribute to a high-visibility document management initiative.

We re looking for dependable, detail-focused individuals who take pride in staying organized and getting the job done right.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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