Administrative Assistant

Receptionist Job Description

Department:
Administration

Reports to:

School Administrator

Supervises:
Extended Day Faculty;
Summer Staff

Classification:
Full-Time, Exempt

Hours per Week: 40

Work Location:

On-site only, Sunny Hollow Montessori, St. Paul, MN

Salary Range: $55,000 – $65,000

Sunny Hollow offers authentic Montessori education for children ages 16 months through Junior High. This consistent, connected experience—from toddler hood to teenager—creates a sense of trust, belonging, and courage. Our students feel safe to try, explore, and grow. Our classrooms follow the international, high-quality standards of the Association Montessori Internationale (AMI). They are designed to foster students’ natural curiosity, their desire to “do it myself,” and their independence.

Sunny Hollow parents appreciate that our classrooms are no- or low-tech. Our materials are real wood and real glass and really delightful.

The Administrative Assistant serves as the first point of contact for Sunny Hollow Montessori, creating a warm, welcoming, and professional experience for students, families, faculty, prospective families, and visitors. This position is responsible for the daily operation of the front office and provides administrative support to ensure the smooth functioning of the school.

The Administrative Assistant front desk operations, supports school administration, assists with admissions logistics, supports student health needs, maintains attendance and licensing records, and provides exceptional customer service while helping ensure the school operates efficiently.

• High school diploma or equivalent

• Associate's degree in Business, Office Administration, Education, or a related field

• Minimum of two years of customer service or administrative office experience
• Experience in a school or nonprofit setting preferred
• Experience working with confidential information

• Annual DHS, OSHA, and school-required trainings
• Medication Administration certification (or ability to obtain)

• Outstanding customer service skills
• Professional verbal and written communication
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize competing responsibilities
• Proficiency with Google Workspace and general office technology
• Ability to maintain confidentiality
• Positive, welcoming, and service-oriented demeanor
• Sound judgment and problem-solving skills
• Flexibility and adaptability
• Ability to work collaboratively with faculty, families, and administrators

• Serve as the first point of contact for students, families, visitors, vendors, and prospective families.
• Answer incoming telephone calls and direct inquiries appropriately.
• Greet visitors and manage building access.
• Monitor the office email account and respond or direct inquiries appropriately.
• Check voicemail and route messages promptly.
• Manage incoming and outgoing package deliveries.
• Maintain a clean, organized, and welcoming reception area.
• Update Google calendars as directed.
• Coordinate school van reservations.
• Maintain walkie-talkie inventory.
• Provide general administrative support to faculty and administrators.
• Perform other front office duties as assigned.

• Conduct temperature checks as needed.
• Provide first aid for minor injuries and illnesses.
• Contact families regarding student illness or injury.
• Create bleach and sanitizer solutions in the morning as needed according to school procedures.
• Support implementation of school health and safety protocols.
• Assist during emergency situations as directed.
• Administer medication to applicable students

• Prepare admissions packets for prospective families.
• Schedule school tours for prospective families who call the school.
• Welcome prospective families and visitors upon arrival.
• Direct admissions questions to the School Administrator.
• Process prospective student records requests.
• Assist with admissions events and open houses as assigned.

• Maintain daily…