Registrar Service Specialist

About this position

Bethel University is a leader in Christ-centered higher education with approximately 4,700 students from 50 states and 32 countries enrolled in undergraduate, graduate, seminary, and adult education programs. Based in St. Paul, Minnesota, Bethel offers bachelor's and advanced degrees in nearly 100 fields. Educationally excellent classroom-based and online programs equip graduates to make exceptional contributions in life-long service to God and the world.

Bethel University’s Christ-centered mission includes a commitment to equal educational opportunity and equal employment opportunity. Bethel does not unlawfully discriminate on the basis of race, color, creed, national origin, sex, marital status, disability, status with regard to public assistance, familial status, or age in its admissions, educational programs, or employment practices.

Bethel University is seeking a Registrar Services Specialist to serve as a key member of the Registrar's Office, providing exceptional support to students, faculty, advisors, and campus partners throughout the student lifecycle.

In this highly collaborative role, you'll be at the center of the student experience—assisting with the registration processes, delivering outstanding front-line customer service, maintaining accurate student records, and ensuring the integrity of essential academic processes. Your attention to detail, commitment to excellence, and ability to navigate complex requests with professionalism will help students stay on track toward achieving their educational goals.

Beyond technical expertise, we're looking for someone who is passionate about serving others and excited to contribute to Bethel University's Christ-centered mission. If you are a proactive problem solver who enjoys balancing administrative precision with personal connection, this is an opportunity to make a meaningful difference every day.

Candidates must be able to work in the office in Arden Hills, MN. The pay range for this position is $20.30 - $22.00 per hour.

Process traditional undergrad registration, add/drop/withdrawal changes, and registration in individualized courses for current students using a variety of tracking reports, systems, and procedures, as required. Communicate necessary registration confirmations and information to university stakeholders. Create and maintain accurate, updated documentation of processes, communication templates, and procedures. Process Major/Minor Changes for Traditional Undergraduate Students. Assists with incoming new student registration and annual registration events.

Serves as back up to other team members.

Serve as front‑line customer service for inquiries at both the main office and on‑campus location on a rotation basis. Direct mail for the office suite, phone calls, emails, and walk‑in visitors to the appropriate staff member, resolving problems and answering questions directly when possible. Process walk‑in transcript requests. Process stop‑outs, withdrawal, forfeitures, and deferrals.

Oversee file room maintenance in coordination with Registrar’s Office staff and student workers. Manage student file processes, including retention cycle, file ordering, and assist in the ongoing training and oversight of student workers who are assigned to file system maintenance. Conducts periodic quality checks and assessments as needed and reports any issues to the Student Worker supervisor. Manage office announcements; maintain inventory;

coordinate with facilities,…