Child Support Division Administrative Specialist​/Office and Admin Spec Sr

Working Title:
Child Support Division Administrative Specialist

Job Class:
Office and Admin Spec Sr

Agency:
Children Youth & Families Dept

• Job : 96939
• Location :
  St. Paul
• Telework Eligible :
  Yes
• Full/Part Time :
  Full-Time
• Regular/Temporary :
  Unlimited
• Who May Apply :
  Open to all qualified job seekers. This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 9/17/2026. Please note that to be considered a bidder, you must be a permanent, non-probationary DCYF employee in the same job classification as the position posted.
• Date Posted : 09/11/2026
• Closing Date : 09/18/2026
• Hiring Agency/Seniority Unit :
  Children Youth & Families Dept / DCYF Central Office AFSCME
• Division/Unit : DCY
  - Central Office / DCYF CSE Administrative Supp
• Work Shift: Early Morning Day Shift
• Work Hours : 6:00am – 2:30pm or 7:00am – 3:30pm
• Days of Work :
  Monday
  - Friday
• Travel Required :
  No
• Salary Range: $22.62 - $30.62 / hourly; $47,230 - $63,934 / annually
• Classified Status :
  Classified
• Bargaining Unit/Union : 206 - Clerical/AFSCME
• Work Area : (Required for AFSCME)
• FLSA Status :
  Nonexempt
• Designation in Connect 700 Program for Applicants with Disabilities ((Use the "Apply for this Job" box below)./connect
  700/) :
  Yes

The Department of Children, Youth, and Families is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DCYF does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well‑being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

* Telework (Within Minnesota or neighboring states) and flexible hours options are available.)

** This position is required to be in‑person 50% or more of the time due to the work duties and responsibilities of the role.

This position exists to provide advanced specialized technical and administrative support services for the Child Support Division. In addition, this position develops and maintains methods and procedures to manage work and information flow to continually improve work process to achieve the best results for program staff, partners, and participants. This may include developing administrative procedures, responding orally or in writing to a wide range of technical questions and reviewing and independently researching answers, maintaining data integrity within PRISM.

Incumbents are required to know technical terminology and special software programs. This position requires advanced professional skills to conduct and continually improve work processes with awareness of immediate effects on customer satisfaction.

• Providing advanced administrative support by preparing correspondence, processing mail, routing workflow, and maintaining records for the Child Support Division.
• Managing daily task distribution using PRISM, CRM, Infopac, IDOC, and email to ensure work is routed accurately and on schedule.
• Processing enforcement‑related reports such as FIDM, Credit Bureau, Employer Error, and other program data, including researching discrepancies and updating PRISM.
• Preparing and tracking high‑priority correspondence from the Commissioner’s Office, program partners, incarcerated parents, and the public, ensuring deadlines are met.
• Reviewing, formatting, and publishing county messages on SharePoint, and assisting with interview coordination and basic technical support needs.
• Supporting division…