Scheduling Specialist

Title
:
Scheduling Specialist

Location
:
Remote

Schedule
: 9:30am – 6:30pm CST

Job Type
:
Contract (6 months)

Compensation
: $25.00 - $28.50 per hour (W2)

Industry
:
Healthcare & Non-Profit

Our client is a nationally recognized healthcare organization dedicated to connecting volunteer donors with patients in need of life‑saving cell therapy and transplant treatments. As a Scheduling Specialist, you will play a critical role in coordinating donor collection appointments that support time‑sensitive patient care needs.

This position works closely with internal care teams and a nationwide network of collection centers to ensure donor collections are scheduled efficiently, accurately, and according to clinical priorities. The ideal candidate is highly organized, detail‑oriented, and skilled at managing multiple priorities in a fast‑paced healthcare environment.

The Scheduling Specialist is responsible for coordinating hematopoietic progenitor cell (HPC‑A, HPC‑M) and mononuclear cell (MNC‑A) donor collections. This role serves as a key liaison between internal specialists and external collection centers to facilitate scheduling activities, resolve conflicts, and support positive donor and patient outcomes.

• Schedule donor collection procedures in accordance with established timelines, service metrics, and patient care priorities.
• Coordinate with internal workup specialists and external apheresis and collection centers to confirm appointment availability and collection dates.
• Prioritize scheduling requests based on clinical urgency while considering donor preferences whenever possible.
• Manage multiple concurrent scheduling requests and address conflicts through effective problem‑solving and collaboration.
• Communicate scheduling details clearly and accurately to all stakeholders.
• Build and maintain strong professional relationships with collection centers and healthcare partners across a national network.
• Track, update, and manage scheduling information using various business and communication systems.
• Support operational goals by ensuring scheduling activities meet established quality and performance standards.

• Previous experience in scheduling, coordination, administrative support, or a related operational function.
• Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously.
• Excellent verbal and written communication skills.
• Demonstrated problem‑solving and conflict‑resolution abilities.
• Proficiency with Microsoft Office applications, including Outlook and Excel.
• Experience working with business systems and collaboration tools such as Salesforce, Asana, SharePoint, One Note, or similar platforms.
• Ability to work effectively with cross‑functional teams and external partners in a fast‑paced environment.
• High attention to detail and commitment to accuracy.

• Experience in healthcare scheduling, patient services, clinical operations, transplant services, or donor coordination.
• Knowledge of apheresis, cellular therapy, blood or marrow donation processes, or collection center operations.
• Experience supporting time‑sensitive healthcare workflows.
• Familiarity with healthcare‑related performance metrics and service‑level expectations.
• Associate's or Bachelor's degree in Healthcare Administration, Business, Communications, or a related field.

Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits

Summary:

As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!