Deputy Chief of Staff

Job Details

• Job
• Location:
  
  Twin Cities
• Job Family:
  Administration
• Full/Part Time:
  Full-Time
• Regular/Temporary:
  Regular
• Job Code: 9352AO
• Employee Class:
  Acad Prof and Admin

The Deputy Chief of Staff for office operations serves as the operational leader within the Office of the President, translating executive priorities into daily operational excellence. Reporting directly to the President's Chief of Staff, this role focuses on internal office operations-overseeing operating frameworks, leading the administrative support team, streamlining business processes, and managing project portfolios. The position acts as a bridge between presidential strategy and initiatives and the internal administrative execution, ensuring the office operates with agility, efficiency, discretion, and strategic alignment.

• Direct internal office operations, managing facilities, space utilization, local budget tracking, technology integration, and HR logistics.
• Provide direct supervision, coaching, and performance management for executive administrative support staff, fostering a high-performing, service-oriented team culture.
• Establish, refine, and maintain operating frameworks to ensure consistent responsiveness, standardized workflows, and reliable follow-through across all administrative functions.
• Maintain high standards of confidentiality, discretion, and integrity when managing sensitive information and complex executive issues.
• Establish and maintain a culture of collaboration across the administrative teams that support the University's senior leadership team (including vice presidents, chancellors, collegiate deans, etc.)
• Serve as the office's University policy expert through advising team members and participating in policy review, consultation, and revision processes on behalf of the Office of the President.

• Partner with the deputy chiefs of staff to align internal workflows, presidential meeting preparations, and briefing materials that directly support the president's strategic priorities and initiatives.
• Manage operational logistics, travel arrangements, and expense reimbursements, ensuring strict compliance with University policies.
• Serve as an internal operational liaison to other University leaders and administrative staff to resolve issues and administrative bottlenecks.

• Lead concurrent internal office projects and operational initiatives, ensuring accountability, clear timelines, and systematic tracking of commitments.
• Apply Lean principles and continuous improvement frameworks to streamline administrative processes, eliminate redundant workflows, modernize technology usage, and create a culture of continuous improvement.
• Establish operational dashboards and reporting mechanisms to track progress on internal office goals.
• Represent the Office of the President on internal committees and operational matters as needed and requested.

• 7:45am - 4:30pm

• In-person Currently, 4 days in the office
  - Mondays
  - Thursdays, with Friday remote, based on business need. Occasional evening and weekend flexibility based on operational needs, including on-site staffing for 2-3 home football games during the fall season. Subject to change as dictated by business needs.

Please note, this position is not eligible for H-1B or Green Card sponsorship. This position does not offer a STEM OPT training program.

• Bachelor's degree in business, public administration, higher education administration, finance, or a related field.
• Minimum of 8 years of progressively responsible administrative and operations experience within…