Rental & Loaner Coordinator

NOW HIRING:
Rental & Loaner Coordinator

Fury Motors – South St. Paul

$22–$28 per hour (Based on Experience)

Fury Motors is looking for a detail-driven, customer-focused Rental & Loaner Coordinator to manage our rental and loaner fleet at the dealership level. This is a key role in our Service Department that directly supports customer satisfaction, operational flow, and department revenue.

If you enjoy working with people, staying organized, and keeping operations running smoothly, this role offers a great opportunity to grow within a family-owned dealership group that values teamwork and accountability.

As the Rental & Loaner Coordinator, you’ll be the go-to person for all rental and loaner activity at the rooftop. You’ll ensure customers have a seamless experience while also protecting dealership revenue and maintaining accurate documentation.

Key Responsibilities:

• Manage daily rental and loaner reservations for service customers
• Coordinate vehicle availability with Service Advisors and technicians
• Prepare and process rental agreements and documentation
• Conduct vehicle check-out and return walk-arounds (mileage, fuel, damage)
• Ensure vehicles are cleaned, fueled, and ready for the next customer
• Accurately bill rental charges, fees, and extensions to repair orders (ROs)
• Monitor utilization to ensure all revenue is captured
• Resolve billing discrepancies with Service and Accounting teams
• Track fleet usage, maintenance needs, and turnaround times
• Clearly communicate rental terms and expectations to customers
• Follow dealership policies and risk management procedures
• Coordinate with Sales Management on adding and retiring fleet vehicles
• Help coordinate maintenance and repairs for the rental fleet

Required:

• High school diploma or equivalent
• Valid driver’s license with acceptable driving record
• Strong attention to detail and organization
• Excellent customer service and communication skills

Preferred:

• Dealership, rental car, or service department experience
• Familiarity with repair orders (ROs)
• Billing or administrative coordination experience
• Basic computer and data entry skills

• Accurate billing with minimal missed revenue
• Strong fleet utilization and quick turnaround times
• Compliance with documentation and processes
• Positive customer feedback

At Fury Motors, we’re proud to be a family-owned dealership group built on trust, relationships, and long-term careers. We invest in our people and promote from within whenever possible.

• Competitive hourly pay $22-$28/ hour (based on experience and performance)
• Health, dental, and life insurance options
• 401(k) with company match
• Paid time off
• Growth and advancement opportunities
• Supportive, team-oriented culture

If you’re organized, reliable, and enjoy helping customers while keeping operations running smoothly, we’d love to meet you.

Apply today and grow your career with Fury Motors.