Business Development Lead

Job Description

St. Paul is a hub of innovation in the Upper Midwest, where industry, infrastructure, and community intersect. From advanced manufacturing and healthcare to transportation and agribusiness, Minnesota’s economy thrives on forward thinking and adaptability. As market pressures, regulatory shifts, and technology advancements reshape the landscape, the opportunity is not just to keep pace—but to lead. By combining deep regional knowledge with global expertise, we help industries in St.

Paul and across Minnesota unlock new efficiencies, strengthen competitiveness, and build the resilience needed to grow in a rapidly evolving economy. You’ll be able to apply our powerful global network of skills and decades of experience to build positive client outcomes.
Our workplace thrives on a hybrid model, combining in-office collaboration and flexibility. Join us in office, three days a week to contribute, connect and excel in our vibrant environment.

In response to steady growth within our Market Team, our Central Region Market group is looking to bring onboard a motivated Business Development Lead to oversee the expansion of GHD’s presence in the Upper Mid-West
. As a Client Relationship Manager, you will be a seller/doer, leading GHD pursuits of traditional and collaborative delivery projects for public/private clients. This position will be based in our St. Paul office. Come plan and implement sales to specific, existing major accounts where growing relationships, identifying opportunities, and utilizing account management skills are critical. The role requires full knowledge of Minnesota’s industries, along with a strong understanding of the client's objectives and challenges.
In an ever-changing world, it requires creativity and innovation to stay ahead. We’re seeking the curious, those who are stimulated by fresh thinking and a desire to shape our communities in new, positive ways. As part of a truly global team, working on complex and rewarding projects, you'll be at the forefront of driving change.

• Key Account Management:
  Manage and develop important client relationships with guidance from senior colleagues, and/or manage an account team delivering day-to-day support. Clients are likely to include manufacturing, agribusiness, and the like.
• Client Relationship Management / Account Management:
  Develop and implement relationship management plans for complex client accounts to identify and build relationships with relevant decision-makers and influencers within the client organization and to enable effective two-way flow of information and resolution of issues. Manage ongoing relationships with identified client recommendations for changes based on client input.
• Client Needs Clarification:
  Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision-makers and influencers within the client organization; and ask relevant questions to gather information, to evaluate the client's level of interest, and to identify and respond to areas requiring further information or explanation.
• Sell Client Propositions:
  Use personal expertise to identify the complex standard services offered by the organization that meet the client's needs. Present these to the client with a clear rationale and at standard commercial terms, referring to senior colleagues where necessary to ask for concessions (e.g., price negotiation) that gain the client's agreement.
• Promoting Client Focus:
  Collaborate internally and work as the client champion in cross-functional teams to build strong external client relationships.
• Client Relationship Development / Prospecting:
  Develop and implement a relationship management plan for potential client accounts to identify and build relationships with relevant decision-makers and influencers within the client organization and to enable effective two-way flow of information and resolution of issues.
• Client Relationship Management (CRM) Data:
  Enter client information that has been gathered through research and/or direct client contact into the CRM system, to ensure that the organization has quality data to…