Junior Account Officer Global Solutions; m|w|d in Mainz

Junior Account Officer Global Solutions (m|w|d) in Mainz

We act for trade! – This is how we operate  5,200 experts from over 80 nations in 58 countries share a common goal: to help companies make the right decisions in an uncertain and complex environment and to operate more efficiently in a dynamic economic world. With over 100 years of experience in global trade, we offer companies a variety of solutions: trade credit insurance, economic information, collection, individual risk insurance, guarantees, and factoring – all based on our unique database, state-of-the-art technology, innovative interfaces, and a deep understanding of the global economy.

At Coface, you are part of an international company where you work hand in hand with colleagues from around the world. We live a culture of learning, collaboration, and inclusion. With us, you take responsibility and feel what you can achieve. Shape the future of trade with us and become part of our team!

As an Account Officer, you will play a key role in the team where you actively shape customer relationships, optimize processes, and ensure everything runs smoothly.

Contract Management:
Collaborate with the Account Manager on contract administration, update tools, manage access to customer tools, and coordinate with other departments.

Client Management:
Point of contact for customer inquiries, participate in meetings, support presentations, and train customers on the use of Coface tools.

Renewal Management:
Assist with pricing and policy design questions, review policies, and ensure processes are followed, initiating policy issuance to final issuance.

KYC Compliance:
Manage the KYC process, coordinate with the customer, and communicate with the specialist department.

Accounting and Settlements:
You are the first point of contact and the interface between the customer and accounting.

Contract Termination and Extension:
In the case of contract termination or extension, you ensure that processes are followed.

Backup and Support:
You are a valuable support for your team and take on responsibility as a backup for the Account Manager.

You have a completed (vocational) university degree in finance, economics, business administration, or legal sciences. Alternatively, you have a degree in a similar field or comparable training, e.g., in the banking or insurance sector.

You have initial professional experience, ideally in finance or insurance.

Experience in an international environment is a plus.

You have organizational talent, keep an overview in stressful situations, and set priorities.

You have excellent communication and teamwork skills.

You enjoy working with numbers.

You have solid knowledge of Microsoft Office (Word, Excel, PowerPoint).

Very good German and English skills complete your profile.

At Coface, it is a matter of course for us to promote equal opportunities and avoid discrimination. Applications from people of all ages, genders, sexual orientations, religious beliefs, skin colors, and people with disabilities are welcome with us.

Fair Company Seal

Coface Benefits

Infos zum Onboarding

Flexible working hours

30 days of vacation plus Christmas and New Year’s Eve as gifts

Multi-layered and varied projects

Company pension plan and childcare places at the Kisselberg

Comprehensive seminar catalog with individual development plan and individual training for continuous personal development

Equipment for mobile work

Various team and company events for a balanced work-life balance

Open space concept with sufficient conference boxes

Company casino with daily fresh meals

Company bike and regular health management activities as well as EGYM Wellpass