Casual: Operations & Process Specialist, Body Confident Sport; BCS

About the Job

We are seeking an exceptionally self‑directed, proactive, and hands‑on Operations & Process Specialist to drive the execution and workflow integration of our Body Confident Sport (BCS) initiative. This is a role for a true "doer" who does not wait for a checklist to be handed to them; you must be someone who naturally looks ahead, independently assesses workflows, and identifies what needs to be done.

In this role, you will analyze how different areas of our program operate, independently figure out how to merge overlapping workflows into cohesive systems, and document those processes clearly. You will be the operational engine— not just tracking timelines, but actively executing day‑to‑day tasks, anticipating roadblocks before they happen, and confidently leading team members through process adoption. This position has the option of being hybrid or fully remote.

About Coaching HER: Coaching HER is a free, research‑based online educational platform housed in the Tucker Center for Research on Girls & Women in Sport at the University of Minnesota. Powered by Nike, the platform equips coaches with tools to challenge gender bias and better support girls in sport. This position reports to Dr. Nicole M. LaVoi, Director of the Tucker Center.

To learn more, visit Tucker Center.org and Coaching HER.org.

About Body Confident Sport: Body Confident Sport is a course within Coaching HER, and is a first‑of‑its‑kind, scientifically proven set of coaching tools to build body confidence in 11‑17 year old girls. It was co‑developed by Dove and Nike, in partnership with world‑renowned researchers and experts—the Centre for Appearance Research and the Tucker Center for Research on Girls & Women in Sport—and includes input from girls and coaches from six countries, including France, India, Japan, Mexico, the U.K., and the U.S. Body Confident Sport provides coaches with the materials they need to increase girls' body confidence, body image and self‑esteem through sport.

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Process Merging & Optimization (25%):

• Analyze operational workflows across different program areas (e.g., global expansion vs. licensing).
• Identify redundancies, collaborate across team members to think through how these areas can be integrated, and design streamlined, unified processes.

Process Writing & Documentation (20%):

• Standardize operations by writing clear, step‑by‑step Standard Operating Procedures (SOPs), checklists, and training guides for internal and external use.

Workflow Execution & Leadership (20%):

• Actively execute day‑to‑day operational tasks.
• Lead and coach team members and partners to ensure they understand, adopt, and properly execute newly established processes.

Global Expansion, Translations & Licensing (20%):

• Physically drive and manage the vendor workflows for translations and localized adaptations.
• Own the day‑to‑day program licensing process, actively onboarding and guiding new licensees through setup.

Data & Compliance Ownership (15%):

• Gather and organize user/partner feedback data to help the team prioritize improvements.
• Maintain meticulous records to ensure BCS operations comply with relevant legal, ethical, and university regulations.

Required Qualifications:

• Bachelor's degree in a related field or a combination of relevant professional experience, education, and training.
• 1‑3 years of experience in operations, process mapping, program administration, or hands‑on project coordination.
• High Degree of Autonomy
  :
  Proven track record of working independently, looking ahead to anticipate project needs, and taking immediate action without waiting for direct instruction.
• A "Doer" Mindset: Proven experience not just managing timelines, but actively executing the administrative and operational tasks required to cross the finish line.
• Ability to collaborate effectively with people from a variety of communities, backgrounds, and identities.

Preferred Qualifications:

• Demonstrated experience independently analyzing workflows and writing clear processes or SOPs.
• Experience coordinating complex vendor workflow (e.g., translation workflows or partner onboarding).
• Exceptional…