Senior Learning Performance Consultant, GTM

Job Overview

At ICIMS, we believe the right people can transform a business. As the world's leading recruiting software provider, we help organizations build stronger teams through innovative technology, industry expertise, and a relentless focus on customer success.

This role supports GTM enablement end-to-end, bringing deep subject matter expertise on the ICIMS product ecosystem, customer journey, and go-to-market motion. This role operates at the intersection of GTM strategy and enablement execution, designing scalable learning programs aligned to GTM business goals and architecting integrated learning journeys with strong reinforcement. By owning core GTM content, this role keeps enablement materials current as the product and GTM motion evolve.

They'll connect learning data to business KPIs, lead complex stakeholder engagements across Sales, CS, and Product, and anticipate capability needs. They'll deliver executive-ready communications, translate complex data into business-relevant insight, and drive adoption of enablement programs across the GTM organization.

ICIMS is a leading enterprise hiring platform that combines the scale and reliability of enterprise software with the transformative power of AI. Thousands of organizations across more than 200 countries and territories trust ICIMS to find and hire the people who shape their future and drive their business forward. Powered by insights from billions of hiring interactions, continuous AI innovation, and a highly extensible platform, ICIMS helps organizations turn talent acquisition into a competitive advantage.

For more than 25 years, ICIMS has delivered end-to-end hiring solutions that improve recruiting efficiency, reduce costs and create exceptional candidate experiences.

ICIMS helps solve one of the biggest challenges businesses face today: building a workforce that can adapt, scale, and perform in an increasingly competitive and unpredictable talent market. We uniquely do that by combining enterprise-grade hiring technology, AI-powered insights and automation, and connected talent experiences to help organizations improve hiring outcomes while driving measurable impact.

• Serve as an GTM enablement SME on the ICIMS product ecosystem, customer journey, and GTM motion
• Own and maintain core GTM content, onboarding, handbooks, plays
• Own the GTM onboarding program end-to-end (design, sequencing, and continuous iteration) to ramp new hires against ICIMS's product, process, and value selling methodology
• Design, develop, and deliver learning solutions aligned to GTM role scope (AE, AM, CS, and related functions)
• Embed and reinforce Value Selling as the core sales methodology across coaching, content, and Gong-based skill development
• Lead field preparation for product launches and process changes — working from launch strategy and messaging developed by GTM Readiness to design learning programs, certifications, and reinforcement that ensure GTM teams are equipped and confident ahead of go-live.
• Build storytelling and narrative skills across GTM teams to strengthen how reps communicate value in customer conversations
• Partner with Sales, CS, Product Marketing, and Product Management to understand priorities and translate them into enablement programs
• Use Gong, Highspot, Workday Learning, and related systems to support delivery and measurement
• Analyze learning and performance data to identify gaps and inform continuous improvement
• Define behavioral and business success metrics for GTM enablement programs and connect them to outcomes
• Influence stakeholders across the GTM org to align enablement investment with business priorities
• Align with Customer Enablement ahead of major releases to ensure internal field preparation and external customer education are sequenced appropriately, so reps are equipped before customers receive new learning content.

• 5–8+ years of experience in learning, enablement, performance consulting, or GTM rolesideally in a GTM/SaaS environment preferred
• Working knowledge of, or ability to quickly master, the ICIMS product suite and customer journey
• Experience applying instructional or…