Lead Communications & Enablement Strategist

Principal, GTM Strategic Communications & Programs

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

The Principal, GTM Strategic Communications & Programs serves as a trusted partner to the Director, GTM Strategic Programs & Chief of Staff, supporting executive communications, strategic program execution, and organizational readiness across UKG's global Go-to-Market organization.

This role is responsible for developing executive-ready communications and content for the CRO and Field COO, supporting major customer and sales events, driving strategic communications across the field organization, and leading cross-functional programs that improve organizational alignment and execution.

Key Responsibilities:

• Develop executive presentations, keynote content, leadership messaging, talking points, and executive briefing materials.
• Create communications supporting customer meetings, executive forums, analyst engagements, town halls, QBRs, sales kickoffs, and major organizational announcements.
• Support development of executive messaging for GTMX, Aspire, customer events, leadership meetings, and strategic initiatives.
• Translate complex business strategies into clear, compelling communications tailored for multiple audiences.
• Ensure executive communications maintain consistency, quality, and alignment with organizational priorities.

GTM Communications:

• Manage GTM newsletters and organizational updates.
• Coordinating communication calendars supporting major initiatives.
• Developing field communications for launches, sales plays, readiness activities, and organizational changes.
• Supporting executive visibility across Sales, Customer Success, Marketing, Product, Enablement, and Operations.
• Measuring communication effectiveness and recommending continuous improvements.

Strategic Program Management:

• Lead cross-functional programs that support execution of the Field COO's strategic priorities.
• Manage enterprise initiatives from planning through delivery.
• Develop project plans, governance structures, milestones, and executive dashboards.
• Coordinate stakeholders across Sales, Marketing, Product, Customer Success, Finance, HR, and Enablement.
• Track program health, risks, dependencies, and executive decisions.
• Facilitate project meetings and drive accountability for deliverables.

Programs may include:

• GTMX Annual Sales Kickoff
• Aspire Customer Events (US, EMEA, APAC)
• Executive Forums
• Product Launch Readiness
• Sales Plays Activation
• Organizational transformation initiatives
• Executive leadership meetings
• Executive Event Support

Provide strategic communications and program leadership supporting executive engagement activities, including:

• Executive keynote development
• Customer presentations
• Leadership forums
• Executive panel discussions
• Event messaging strategy
• Speaker preparation
• Presentation development
• Executive briefing books

Business Operations Support:

• Partner with the Chief of Staff to develop executive reporting and dashboards.
• Support annual planning and quarterly business reviews.
• Prepare executive meeting materials and decision support documentation.
• Maintain governance documentation for strategic initiatives.
• Identify opportunities to improve operational efficiency and organizational effectiveness.

Basic Qualifications:

• Bachelor's degree or equivalent experience
• 8+ years of experience in executive communications, strategic communications, program management, or business operations
• 5+ years developing executive presentations, keynote content, and leadership communications
• 3+ years leading cross-functional strategic initiatives or enterprise programs
• 3+ years of experience in a SaaS, technology, or Go-to-Market organization

Preferred Qualifications:

• Experience supporting Sales or Go-to-Market leadership
• Strong executive storytelling and presentation development skills
• Experience managing executive events (Sales Kickoffs, customer events, QBRs, etc.)
• Experience working with a Chief of Staff or executive office
• Proven ability to influence cross-functional stakeholders and manage multiple priorities
• Experience with change management, organizational communications, or business planning

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the…