Account Manager, Partnerships

Marquee Health is a service-driven organization, with a mission to improve the health of today’s workforce. We are an innovative wellness service provider headquartered in Chicago that provides outcomes-driven health and wellbeing programs to single employer groups, third party administrators, medical management providers and associations.

The Account Manager, Partnerships serves as the primary relationship manager and onsite wellbeing partner for a dedicated client. This role combines strategic account management, employee engagement, communications planning, and onsite event coordination to drive participation, strengthen wellbeing culture, and deliver an exceptional client experience across a geographically dispersed workforce.

While onsite support will be concentrated in the Greater St. Paul area, this role also supports enterprise-wide wellbeing programming, virtual engagement, campaigns, communications, and reporting for the broader client employee population across multiple U.S. locations.

This position requires significant onsite presence, with up to 50% of working time spent at client locations throughout the Greater St. Paul, Minnesota area.

Location: Greater St. Paul, Minnesota Area, with virtual support nationwide

Travel Requirement: Up to 50% onsite at client locations

We believe in bringing your whole self to work and aim to empower everyone in their work, giving them autonomy and ownership of what they do. We recognize the positive value of diversity and welcome and encourage people of all backgrounds to apply.

As a key member of our team, we do expect you to buy in and exemplify our culture so if the following statements resonate with you, please keep on reading!

• Partnership - We value our partners who team with us to create success for our members.
• Respect - We treat each other; employees, members, vendors, and community, with courtesy, dignity, and trust.
• Integrity - We demonstrate honesty and fairness in everything we do. We hold ourselves to the highest ethical standards.
• Dynamic - We will constantly strive to bring added value and change to Marquee Health with the most progressive programs available.
• Excellence - We are committed to the highest standards through teamwork and innovation in all we do.

Client Partnership & Account Management

• Serve as the primary relationship owner for assigned client account(s), with responsibility for client satisfaction, program growth, employee engagement, and continuity of wellbeing support across client populations.
• Partner closely with client stakeholders, Benefits teams, Human Resources, Communications teams, and wellbeing Champion Network to identify program goals and recommend strategic wellbeing solutions for office-based and operational employees.
• Champion client objectives internally and coordinate cross-functional teams to ensure successful execution of wellbeing program deliverables including onsite, virtual and enterprise-wide initiatives.
• Manage all aspects of program performance, including project planning, issue resolution, communications strategies, reporting, and ongoing program recommendations.
• Represent Marquee Health during client meetings, presentations, health fairs, and leadership discussions.

Onsite Wellbeing Program Management

• Serve as the dedicated onsite wellbeing partner for employees and client stakeholders throughout the Greater St. Paul region and provide the same level of strategic support, engagement and program management to employees nationwide through virtual channels.
• Plan, organize, and coordinate onsite wellness programming, including:
• Biometric screenings
• Flu shot clinics
• Health fairs
• Fitness and movement classes
• Wellbeing workshops
• Mindfulness sessions
• Special engagement events (e.g., Puppies for a Pause, wellness weeks, employee appreciation activities)
• Join requested onsite or virtual meetings to lead wellbeing moments, stretch breaks, mindfulness activities, program updates and wellbeing platform demonstrations.
• Coordinate logistics with corporate facilities teams, vendors, and local site leadership to ensure successful event execution.
• Craft annual communication campaign in partnership with Company and Benefits Communications team.
• Support employee resource groups (ERGS) and corporate facilities with their events if there is a cross tie to wellness.
• Develop and implement in virtual wellbeing initiatives and enterprise-wide campaigns.
• Maintain and manage employee community groups within the wellbeing platform.
• Promote and support wellbeing challenges and engagement opportunities.
• Encourage participation through ongoing outreach and champion engagement.
• Monitor challenge performance and provide participation and engagement results to the Benefits team.
• Identify opportunities to increase community engagement and program adoption.

Wellbeing Champion & Community Engagement

• Maintain and enhance the Company’s Wellbeing Champion Network, empowering champions to drive local engagement,…