Senior Analyst, Dental Network Relations

Dental Network Relations Senior Analyst

We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

The Dental Network Relations Senior Analyst, is the liaison assisting the National DSO team. This role acts as a resource for all dental products (DHMO, PPO, Medicare) to DSO leadership and staff, providers, sales, and marketing to aid in the achievement of Aetna Key Performance Measures. This person serves as a subject matter expert, demonstrating a strong understanding of Aetna's Dental Products and market position.

The Senior Analyst negotiates provider contract language and compensation.

Responsibilities include:

• Assisting liaisons account management of DSOs and large dental groups to support network strategic initiatives.
• Negotiating contracts at all organizational levels. Strong emphasis on analysis to develop cost-of-care strategy.
• Evaluating ways for process improvement internally
• Utilizing AI and other emerging technologies to improve workflows, increase efficiency, and enhance overall productivity.
• Focusing on data analytics to identify cost savings opportunities
• Collaborating cross-functionally to resolve provider issues with the utmost urgency.
• Assisting with recruiting providers as needed to attain network expansion and meet access needs.
• Communicating early warning signs of potential issues/risks to management.
• Discount Improvement - Analysis & Support
• DSO Operational Support and Quality Control

Required qualifications include:

• 2+ years of experience in provider relations, network management, healthcare contracting, dental insurance, or a related healthcare environment.
• Advanced proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, formulas, data validation, conditional formatting, dashboards, and data analysis techniques.
• Excellent verbal and written communication skills, with the ability to present findings and recommendations to leadership and cross-functional teams.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Ability to collaborate effectively with internal stakeholders, providers, sales, marketing, and operational teams.
• Strong attention to detail and commitment to quality control and operational excellence.

Preferred qualifications include:

• 5+ years dental provider relations experience
• DSO experience a plus
• Knowledge of dental products, including PPO, DHMO, Medicare, and provider network strategies preferred.
• Experience leveraging AI tools and emerging technologies to streamline workflows, automate routine tasks, and improve productivity.
• Experience using data analytics to evaluate network performance, provider utilization, cost of care, and operational effectiveness.

Education:

• Bachelors Degree or equivalent combination of education and experience

Anticipated weekly hours: 40

Time type:
Full time

Pay range:
The typical pay range for this role is: $46,988.00 - $

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. Additional details about available benefits are provided during the application process and on Benefits Moments.