Accounts Receivable Spec

Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

Accounts Receivable Specialist will be responsible for timely collection of branch accounts receivable including analyzing delinquent account balances and determining the appropriate plan of action to successfully resolve customer delinquency. Responsibility also includes the research and analytical support of branch customer statements when needed. Role will require frequent communication with customers and branch personnel including Branch Managers and Sales Representatives. The Accounts Receivable Specialist I will report directly to the Accounts Receivable Supervisor and will also work closely with Branch personnel including Branch Managers, Customer Service Representatives, Sales Representatives and Equipment Coordinators.

Success will depend on having a "customer first" attitude and a willingness to learn new functions and positively contribute to team performance.

Shift availability from 7am-5pm, Monday through Friday CST required.

Daily collection phone calls, written collection communication and maintaining detailed records of all collection activity.

Provide customer and branch analytical support for FSS business partners by researching and reconciling customer requests in a timely and efficient manner.

Collaborate with OTC Cash Processors to identify and resolve statement discrepancies.

Effectively manage the collection of delinquent accounts while maintaining a positive customer service culture.

Collaborate with branch personnel including Branch Managers, Sales Representatives, Customer Service Representatives and Equipment Coordinators.

Establish rapport with branches and other Patterson teams, build effective relationships, and share wins and successes.

Engage in and suggest continuous process improvement ideas.

Ensure that all activities are performed in the most efficient and effective manner possible.

Provide customer and branch analytical support for Accounts Receivable Manager and Shared Services Director.

Performs other duties as assigned.

• High school diploma or equivalent required
• Possesses strong interpersonal and communication skills
• Positively contribute to the Accounts Receivable and Shared Services team environment
• Has exceptional organizational, problem solving, and multi-tasking skills and shows a great attention to detail
• Strong customer orientation
• Demonstrates a commitment to Patterson's values and professionalism through appropriate conduct at all times

• Strong Microsoft Office skills (Excel, Outlook, Word)
• SAP experience
• Strong phone skills

Physical Demands Operating a computer or other office devices for the majority of the workday. May occasionally need to move packages up to 10 pounds such as office supplies or equipment.

Must be able to communicate with others in person, over the phone, and in writing.

Must be able to understand and effectively exchange accurate information with others such as coworkers, customers and vendors.

Must be able to read and interpret various electronic and written documents.

This position is in an office environment in which team members occupy desks in assigned areas or at meeting/collaboration spaces within the building. The building's primary work areas consist of desks,…