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Technical Support HelpDesk/Support Customer Service Rep

Senior Customer Support Leader — Medical Tech & Escalations

Job in Saint Paul, Ramsey County, Minnesota, 55199, USA
Listing for: Minnetronix Medical
Full Time position
Listed on 2026-02-21
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support, Customer Service Rep
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A medical technology company in Saint Paul is seeking a Senior Customer Support Representative to manage high-level escalations and support key accounts. The ideal candidate will possess strong communication skills, a degree related to the field, and at least five years of customer support experience. Responsibilities include addressing complex inquiries, creating customer accounts in the ERP system, and collaborating with teams to ensure customer satisfaction.

A competitive Total Rewards Package is offered.
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Position Requirements
10+ Years work experience
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