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Customer Service Rep III - Non-Exempt
Job in
Saint Paul, Ramsey County, Minnesota, 55114, USA
Listed on 2026-06-08
Listing for:
HireTalent
Full Time
position Listed on 2026-06-08
Job specializations:
-
Customer Service/HelpDesk
Technical Support
Job Description & How to Apply Below
Responds to customer product inquiries, issues or malfunctions via telephone or chat sessions;
Troubleshoots customer concerns, issues raised during training, product use or malfunctioning products, and/or software applications and recommends corrective action;
Documents customer information, troubleshooting, and/or recurring product issues to support product quality programs and product development;
Interpersonal skills and product knowledge are critical to responding and troubleshooting to customer inquiries;
Leadership and Talent Management:
Provide guidance, coaching and training to other employees within job area
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