Scheduling Coordinator EntryLevel

Bachelor's Degree Required to Apply

We are currently recruiting an entry-level Scheduling Coordinator
. This is a great opportunity for any recent graduate or emerging professional looking to start their career in the healthcare field. The Scheduling Coordinator is the face of the organization so providing top-level customer service is key.

A best-fit candidate should be collected, professional, and comfortable with all modes of communication. This position offers competitive pay and benefits as well as strong opportunities for growth.

• Provide professional, friendly customer service at all times
• Confer with customers by telephone or in-person to provide information about products and services, take or enter orders, cancel accounts, or obtain details of complaints
• Communicate appointment details with clients and answer questions as needed
• Coordinate the scheduling of appointments and consultations
• Manage logistical details for services and paperwork
• Maintain records and client contact database
• Check to ensure that appropriate changes were made to resolve customers' problems
• Determine charges for services requested, collect deposits or payments, or arrange for billing

• Discretion: act with prudence and circumspection, especially in the handling of confidential and private documents/data
• Customer service orientation: proactively assist clients in a professional, friendly manner in order to create the best possible experience by building relationships, understanding quality standards for service, and utilizing customer needs assessments
• Self-control: Keep a positive attitude in the face of criticism and maintain composure, keeping emotions in check and avoiding aggressive behavior, even in very difficult situations.
• Critical thinking: use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems

• Bachelor's degree

Katapult Network is an equal‑opportunity employer and celebrates diversity in all of its forms. People of all identities and backgrounds are encouraged to apply.