Weekend Manager

To be considered for this role, do not apply directly via this website. To apply, send an email describing your interest in this position and attach a resume to Bethany Whitehead, Deputy Director, at bwhitehead.

The M (the Minnesota Museum of American Art) is a St. Paul-based museum with a small, dedicated staff and a big mission: to explore American identities and experiences through art and creativity, inspire understanding and common humanity through the power of art and community, and foster engagement, inclusion, and respect. A primarily visual arts museum, the M’s exhibitions and programs are co‑curated with M staff in collaboration with diverse partners, focusing on lived experiences and creativity of the many artists, cultures, and communities that have been historically, and continue to be, underrepresented by American museums.

This model has been intentionally developed and has fostered meaningful, sustainable partnerships that benefit both the museum and its partners, as well as the people they serve.

• Preserving and engaging the public with the M’s unique collection, which includes more than 5,000 artworks showcasing the diverse voices of American artists past and present with a focus on Minnesota/regional artists;
• Creating a new collaborative programming model suited to our times;
• Revitalizing downtown St. Paul by connecting the Rice Park/River Centre area to the Lowertown/Mears Park area

Department:
Operations |

Reports To:

Deputy Director |

Location:

In‑Person | Employment Status:
Part‑Time Regular | Compensation and Benefits: $24‑26/hour depending on experience, 24 hours per week. Part‑time regular employees are eligible for 3% matching 403(b) contributions, paid parking, PTO, Paid Holidays, ESST.

The M seeks an individual to manage the museum on weekends to ensure visitor, building, and art safety and security; oversee PT weekend staff and volunteers; manage weekend events; monitor building systems; facilitate positive visitor experiences. This role works closely with the Visitor Experience Manager. Workdays are 8 hours during the week (flexible Tuesday through Friday during the day primarily, but potential evenings on occasion) and Saturday and Sunday from 9:30 am‑5:30 pm, for a total of 24 hours weekly.

• Open and close the museum on Saturdays and Sundays, following outlined procedures
• Oversee the weekend operations of the reception desk, retail area, and museum with a focus on excellent customer service
• Manage weekend, and occasional weekday, special event and program logistics and flow including set‑up and tear down of furniture and AV equipment
• Monitor museum information for accuracy (website, way finding, floor maps, etc) and alert staff to any errors or changes needed
• Observe and monitor the HVAC system and building systems, reporting any issues
• Identify any issues with exhibits and facilities and report them via proper channels
• Manage museum safety efforts, including first aid kits, AEDs, response trainings
• Understand and lead emergency procedures on weekends
• Deescalate issues in the museum; serve as a leader in deescalation practices
• Complete Incident Reports when necessary
• Assist with visitor data collection efforts
• Expand offerings and make available to visitors ADA Accommodations and assistive tools to enrich visitor experience
• Monitor cameras and building access to ensure visitor, volunteer, staff, and art safety and security
• Serve as an ambassador for the museum, sharing information about the collection, exhibitions, programs, and other opportunities
• Manage retail and donation cash deposits
• Work with other members of the museum to ensure the weekend museum experience is safe, enjoyable, and engaging for all
• Collaborate with Visitor Experience Manager on all aspects of visitor experience including staffing, volunteers, visitor inquiries, retail, events, tours, safety, procedures
• Handle customer concerns and know when and to whom to elevate issues
• Oversee weekend part-time staff

• Strong track record of providing excellent customer service, preferably in a museum or an…