Account Coordinator
Listed on 2026-07-19
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Customer Service/HelpDesk
Office Administrator/ Coordinator, Account Manager, Customer Service Rep
Reports To:
Director of Operations and Carrier Procurement
As an Account Coordinator for Freez Pak Logistics, you will play a key role in supporting the effective management of customer accounts and ensuring the smooth execution of logistics operations. This position requires strong organizational skills, attention to detail, and the ability to communicate effectively with internal teams, clients, and transportation partners.
What You’ll Do- Support the effective management of customer accounts and ensure smooth execution of operations
- Ensure that all information on customer accounts is accurate in our system
- Effectively communicate and partner with other internal teams, clients, and transportation partners
- Experience: Previous experience with customer service, logistics coordination, or account management role within the 3PL or logistics industry preferred.
- Education: High school diploma or equivalent.
- Skills:
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Proficient in using Microsoft Office applications and logistics management software.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Health Insurance: Comprehensive plans for you and your family.
- 401(k) + Company Match: Plan for your future with our competitive program.
- Paid Time Off (PTO): Generous time off to support work-life balance.
- Life Insurance: Financial protection and peace of mind for you and your loved ones.
- Career Growth: Incredible opportunities to advance as we grow.
Freez Pak is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Salary Range: $45,000 – $55,000 annuallyThe range listed is the Company’s good‑faith estimate of the annual base salary for this position at the time of posting. Final compensation will be determined based on experience, skills, location, internal equity, and market factors, consistent with applicable pay transparency laws.
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