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Patient Financial Services Customer Service Representative
Job in
Saint Paul, Ramsey County, Minnesota, 55101, USA
Listed on 2026-07-23
Listing for:
Fairview
Full Time
position Listed on 2026-07-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Handle calls with patients regarding billing questions and resolve issues;
Counsel patients on financial solutions including direct payments, payment plans, and financial assistance programs;
Verify insurance benefits to maximize reimbursement and explain eligibility rules;
Process patient and insurance follow-up requests and ensure data accuracy and privacy;
Escalate to insurance specialists or escalation staff when needed
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