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Customer Service II

Job in Saint Paul, Ramsey County, Minnesota, 55102, USA
Listing for: Experis
Full Time position
Listed on 2026-07-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 20 - 22 USD Hourly USD 20.00 22.00 HOUR
Job Description & How to Apply Below

Customer Service II

Our client, a leader in healthcare solutions, is seeking a Customer Service II to join their team. As a Customer Service II, you will be part of the Customer Support Department supporting client relations and operational efficiency. The ideal candidate will have excellent communication skills, problem-solving abilities, and a proactive attitude which will align successfully in the organization.

Job Title:

Customer Service II

Location:

St. Paul, MN (100% On-Site)

Pay Range: $20/hr.

- $22/hr.

Duration: 12+ Month Contract

Shift: 9AM - 5:30PM

What's the Job?
  • Receives and processes customer rental and purchase orders following established procedures.
  • Interprets and clarifies customer orders for the shipping department, creates relevant shipping paperwork, and communicates waybill information.
  • Maintains ongoing contact with customers until shipments are received at the destination.
  • Follows up on and resolves order discrepancies, credit holds, and product availability issues with team guidance.
  • Provides inventory status updates, researches billing corrections, and supports clinical procedure calendar entries when needed.
What's Needed?
  • High school diploma or equivalent.
  • Minimum of two or more years of experience in a customer service or related environment.
  • Strong communication and organizational skills.
  • Ability to interpret customer orders and coordinate with internal teams effectively.
  • Familiarity with ERP and CRM databases is a plus.
What's in it for me?
  • Opportunity to work in a dynamic and supportive environment.
  • Engagement with a diverse team committed to excellence.
  • Chance to develop your skills within a growing organization.
  • Supportive management focused on your professional growth.
  • Stable employment with potential for future advancement.
Consultants Eligible Benefits Upon Waiting Period:
  • Medical and Prescription Drug Plans
  • Dental Plan
  • Vision Plan
  • Health Savings Account (for High-Deductible Health Plans)
  • Flexible Spending Accounts (Health, Limited Purpose, Dependent Care, Commuter Parking and Commuter Transit)
  • Supplemental Life Insurance
  • Short Term Disability (coverage varies by state)
  • Long Term Disability
  • Critical Illness, Hospital coverage, Accident Insurance
  • Met Life Legal, Met Life , and Met Life Pet Insurance
  • 401(k)
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