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Strategic Customer Success Manager

Job in Saint Paul, Ramsey County, Minnesota, 55199, USA
Listing for: SHI
Full Time position
Listed on 2026-07-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 120000 - 140000 USD Yearly USD 120000.00 140000.00 YEAR
Job Description & How to Apply Below

SHI in Minnesota is hiring a Customer Success Manager - VMware to onboard customers, guide them through the lifecycle, and drive retention and growth. You will act as SME for VMware platforms, conduct regular CSRs, analyze consumption, and coordinate with sales for co-selling opportunities.

You will build strong customer relationships, support project teams, and stay current on product technologies to ensure smooth service delivery and a positive experience.

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