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Service Delivery Manager: Customer Success & Renewals
Job in
Saint Paul, Ramsey County, Minnesota, 55199, USA
Listed on 2026-08-04
Listing for:
SHI
Full Time
position Listed on 2026-08-04
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Success Management
Job Description & How to Apply Below
SHI is seeking a Service Delivery Manager to oversee service delivery operations and ensure high customer satisfaction. You will collaborate with internal departments and monitor ticket interactions to address customer concerns effectively.
Candidates should have 2+ years in customer support roles, a strong understanding of Microsoft services, and excellent organizational skills. The position offers a competitive salary with additional benefits including health and wellness programs.
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