Senior Parking Attendant

About the Job

The work is performed in both interior and exterior environments in University parking structures and lots.

Customer Service

• Communicate and interact with co-workers, customers and others in a positive and respectful manner to provide positive public relations and customer service.
• Operate computerized cash register.
• Collect fees and parking tickets and keep them organized.
• Control parking of vehicles for best utilization of space.
• Report problems to appropriate parking personnel.
• Handle minor complaints.
• Answer questions related to automated pay machines, respond to or initiate inquiries, and explain policies and procedures.
• Demonstrate initiative and a willingness to help team members when necessary.
• Work independently as well as in a team environment.
• Respond positively to supervisor's direction and customer concerns.
• Treat others with respect and consideration.
• Write and speak clearly and effectively.
• Monitor sound/video systems proficiency with equipment.

Quality Work and Productivity

• Perform quality work in an efficient and timely manner.
• Complete all work according to established University and PTS procedures and standards.
• Offer ideas and suggestions to increase efficiency and improve services.

Please note, this position is not eligible for H-1B or Green Card sponsorship. This position does not offer a STEM OPT training program.

Minimum

• High school diploma or equivalent, with one-year retail experience in dealing with public and cash handling.
• Excellent communication skills.
• Ability to follow written and oral instructions.

Preferred

• Experience in a parking program.
• Experience at a university or a campus setting.
• Ability to process cash and credit transactions in a timely manner.
• Ability to organize information from multiple sources to correctly process parking transactions.
• Knowledge of or ability to learn computerized parking system.
• Following and communicating University policies and procedures.
• Assisting in sustaining a culture of respect and accountability.
• History of strong and positive customer service experience.

Pay Range: $23.75 per hour; depending on education/qualifications/experience

Time Appointment: 60% Appointment

Position Type:
Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost

While our salary ranges provide a framework, it is important to note that most of the time, the initial pay may not reach the maximum of the range. This approach ensures that compensation reflects the value and unique contributions of each candidate while maintaining equity within our organization. As part of our commitment to fair and equitable compensation, please be aware that the salary offered to incoming candidates will be based on their individual credentials and experience.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of…