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Customer Service Associate
Job in
Saint Paul, Ramsey County, Minnesota, 55116, USA
Listed on 2026-09-08
Listing for:
Hertz
Full Time
position Listed on 2026-09-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
Provide customer service that enhances satisfaction and retention at the location;
Serve as the primary Net Promoter Score liaison for the management team;
Analyze NPS results to determine causes and execute plans to improve guest satisfaction;
Communicate and guide employees to understand customer needs, with coaching as needed;
Ensure corporate policies and procedures are administered and followed by all staff
Position Requirements
10+ Years
work experience
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