Gift Processing Specialist II

Location: Hybrid – Minneapolis
-St. Paul Metro Area, with 3 days of regular in-office work required (office is located in St. Paul).

Final date to receive applications: Open Until Filled

Anticipated

Start Date:

October 2026

The Gift Processing Specialist II provides day-to-day coordination and oversight of gift processing operations for the Membership and Annual Giving department. This role ensures all gifts are processed accurately, compliantly, and efficiently while supporting a high-quality member and donor experience across all giving channels. The coordinator connects Development, Finance, Grants, Corporate Partners, Conservation Operations, Membership & Annual Giving, Chapter & Volunteer Services, and IT to ensure process alignment across systems, workflows, and reporting.

This position plays a critical role in maintaining and refining current operations, enabling revenue growth, and preparing the organization for campaign-level fundraising activity.

• Serve as a subject-matter expert on gift processing policies, IRS regulations, and industry best practices.
• Administer gift processing activity in Microsoft Dynamics 365 CRM and related third-party systems to maintain data accuracy and record integrity.
• Coordinate and manage the client partnership with Deluxe Corporation on their Remote Desktop Capture (D24/7) and R360 caging service solutions for the daily processing of inbound membership and annual giving campaigns.
• Execute day-to-day gift processing, including standard membership transactions, charitable gifts, pledges/pledge payments, recurring donations, internal PFQF employee giving through payroll, employer matching gifts, and restricted contributions.
• Manage and monitor third-party charitable giving platforms and funding portals to facilitate donor participation, and ensure the active processing of employer matches, employee giving contributions, DAF grants, QCDs, and other philanthropic gifts.
• Execute the ACH deposit process in coordination with Finance team and other internal stakeholders, managing accounts with multiple external parties and coordinating information from various sources.
• Ensure member and donor gifts are processed and receipted with accuracy, including proper handling and compliance related to tax-deductibility of premiums, quid pro quo contributions, and multi-year commitments.

• Maintain documentation and internal controls to support efficient and compliant gift processing.
• Monitor, track, and provide updates on gift processing volume, timelines, and outstanding items.
• Serve as an operational partner for system changes affecting gift processing, including testing, workflow updates, and documentation of standard operating procedures.
• Identify process gaps, inefficiencies, and risks, and help implement improvements to strengthen operations and reporting.

• Collaborate to support coordinated gift processing that improves the member and donor experience.
• Work cross-functionally with the Development Team to support processing and accuracy related to pledges, memorials, tributes, and major gifts.
• Help resolve member, donor, and partner inquiries related to gift transactions, giving methods, and processing issues.
• Support operational readiness during peak periods, campaigns, and system changes.
• Assist with additional Membership & Annual Giving operational priorities as assigned.

• Bachelor’s degree or equivalent professional experience in nonprofit operations, finance, or administrative roles.
• Minimum of one year of experience in gift processing, data operations, or related work.
• Experience working with Customer Relationship Management (CRM) systems (Microsoft Dynamics, Salesforce, etc.).
• Strong attention to detail and commitment to data accuracy.
• Experience coordinating workflows and managing multiple priorities in a high-volume environment.
• Strong organizational, problem-solving, and communication skills.

• Experience in a nonprofit or membership-based organization.
• Familiarity with Microsoft Dynamics 365.
• Experience supporting employer matching gift programs or alternative giving methods (DAFs, stock, QCDs).
• Experience supporting reporting, audits, or compliance-related processes.
• Passion for conservation, the uplands, and the hunting community.

Salary range: $49,300-$61,600+ benefits. Commensurate with qualifications and experience.

Pheasants…