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Director, Customer Success — Case Management & Growth

Job in Saint Paul, Ramsey County, Minnesota, 55199, USA
Listing for: Social Solutions Global
Full Time position
Listed on 2026-09-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 143000 - 180000 USD Yearly USD 143000.00 180000.00 YEAR
Job Description & How to Apply Below

Bonterra is seeking a Director of Customer Success to lead the Case Management CS team across the full lifecycle. You will report to the SVP of Customer Success and orchestrate activation, onboarding, adoption, engagement, value achievement, retention and expansion.

This role emphasizes building scalable, data-driven programs, cross-functional collaboration, and a focus on outcomes-driven ROI for mission-driven organizations.

Consider building your career as a Director, Customer Success — Case Management & Growth at Social Solutions Global.

Learn more about the Director, Customer Success — Case Management & Growth role in the description above.

We appreciate your interest in this position.

Join Social Solutions Global and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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