Patient Care Coordinator

Description

Patient Care Coordinator
- St. Paul

Location: St. Paul, MN
Employment Type: Full-Time
Compensation: Starting at $22.00 per hour, based on experience

Position Overview

We are seeking a Patient Care Coordinator to join our supportive and fast-paced dental practice in St. Paul, MN
. This role plays a critical part in the daily success of our clinic and serves as the first impression for our patients. Professionalism, friendliness, and strong organizational skills are essential.

This is an entry-level position
, and training will be provided.
Previous dental office experience is highly preferred but not required.

Why Join Our Dental Team?

• Flexible Scheduling: Full-time
• Competitive Pay: Starting at $22.00 per hour, based on experience
• Team-Centered Environment: Work closely with doctors, dental therapists, hygienists, and clinical teams
• Patient-Focused Culture: Be part of a practice that values compassion, professionalism, and excellent service
• Structured Training: Support and onboarding to help you succeed

Benefits

• 401(k) with employer matching
• Dental insurance
• Medical insurance
• Vision insurance
• Health Savings Account (HSA)
• Paid Time Off (PTO)
• Annual performance bonuses
• Flexible scheduling options

Responsibilities

• Answer phones promptly and professionally and direct patient inquiries appropriately
• Schedule appointments for doctors, dental therapists, and hygienists to ensure efficient provider schedules
• Verify and update patient billing and insurance information with accuracy and attention to detail
• Check in patients upon arrival while maintaining privacy, efficiency, and a welcoming environment
• Update patient forms and scan documentation into patient charts
• Coordinate interpreter services as needed to support patient care
• Process incoming and outgoing requests including referrals, record transfers, prescription requests, head start forms, and post-operative calls
• Process patient payments and ensure accurate posting to provider accounts
• Maintain a clean, organized front desk and lobby area

Qualifications

• High school diploma or equivalent (required)
• Previous customer service, front desk, or administrative experience preferred
• Dental office experience highly preferred
• Strong organizational and multitasking skills
• Excellent verbal and written communication skills
• Attention to detail when handling patient information and financial transactions
• Comfortable using computers, scheduling systems, and Microsoft Office (dental software experience a plus; training provided)
• Ability to maintain patient confidentiality and follow HIPAA guidelines
• Reliable, punctual, and a team-oriented team member

Work Location

• In-person at our St. Paul, MN clinic