Student Care Coordinator

Bethel University is a leader in Christ-centered higher education with approximately 4,700 students from 50 states and 32 countries enrolled in undergraduate, graduate, seminary, and adult education programs. Based in St. Paul, Minnesota, Bethel offers bachelor's and advanced degrees in nearly 100 fields. Educationally excellent classroom-based and online programs equip graduates to make exceptional contributions in life-long service to God and the world.

Bethel University’s Christ-centered mission includes a commitment to equal educational opportunity and equal employment opportunity. Bethel does not unlawfully discriminate on the basis of race, color, creed, national origin, sex, marital status, disability, status with regard to public assistance, familial status, or age in its admissions, educational programs, or employment practices.

About the role

Bethel University is seeking a dedicated part-time Student Care Coordinator to join our Student Life team, working at our campus in Arden Hills, MN. In this role, you will serve for our traditional undergraduate students—walking alongside them as they navigate the academic, social, and emotional challenges of college life. Working closely with the Associate Dean for Student Care, Resident Directors, and Deans, you will help turn early alerts into actionable plans for student flourishing.

• The Perfect
  
  Schedule:
  
  Ideal for anyone seeking a true 10-month schedule. Enjoy your summers off (June and July) while making a deep, lasting impact during the academic year.
• Mission-Driven Work: At Bethel, we view student care as a ministry. You will get to actively live out your faith by fostering a Christ-centered community of belonging, holistic wellness, and spiritual growth.
• Collaborative Environment: You aren't doing this alone. You will be part of a supportive Student Life team that meets to collaborate, problem-solve, and lift up our student body.

This is an in-person, part-time role averaging 20 hours per week, working August through the end of May (10 month position). The starting pay for this role is $20.00 / hour.

What you'll do

Manage Student Care Caseload – 40%

• In partnership with the Associate Dean for Student Care, manage a caseload of low to mid-level student care cases involving academic, social, and emotional concerns.

Student Care Collaboration and Meetings – 30%

• Participate in weekly student care and conduct meetings.
• Hold individual case management meetings with staff as needed.
• Collaborate with student life deans, resident directors, and other staff to address student care needs, crisis intervention, and make referrals to on-campus and off-campus resources.

Intake Coordination and Early Alert – 10%

• Serve as the intake coordinator and first point of contact for early alert referrals for all traditional CAS students.
• Coordinate care delivery through the early alert system in collaboration with deans and resident directors.

System and Records Management – 10%

• Manage and maintain student care systems and files, including organizing, tracking, and archiving case information.

Program Support and Development – 10%

• Assist the Associate Dean of Student Care in developing care protocols, wellness initiatives, and case management assessment tools.

Qualifications

Education, Licensure & Experience

Required

Education:

Bachelor's degree.

Preferred Education:

Bachelor's degree in a related field.

Required Experience:

3+ years of related experience.

Preferred Experience:

Previous experience in higher education. Previous experience in counseling, social work or resourcing students.

Knowledge, Skills & Abilities

• Ability to build rapport with students from diverse backgrounds and respond with empathy, compassion and professionalism.
• Ability to assess student needs and connect students with appropriate support resources. Ability to handle confidential information.
• Must communicate tactfully and effectively with students, families, faculty, staff, and external partners.
• Ability to remain calm, composed, and effective in high-stress situations.
• Ability to work both independently while also contributing effectively as part of a collaborative team.
• Ability to prioritize…