Network Engineer

Responsibilities

• Monitor, maintain, and support the health, availability, and reliability of the enterprise network environment from local sites through cloud connectivity.
• Perform day‑to‑day operational support of LAN, WAN, wireless, SD‑WAN, firewall, and cloud network services, ensuring stable and secure connectivity across the enterprise.
• Proactively monitor network performance and stability, identify potential issues, and respond to alerts to prevent or minimize outages.
• Serve as the primary responder for network incidents impacting multiple users or services (L2), providing troubleshooting, remediation, and coordination as needed.
• Participate in an on‑call rotation to triage and support after‑hours network incidents, maintenance, and emergency remediation activities.
• Support enterprise network connectivity, including site‑to‑site tunnels, VPN solutions, and cloud service connections, ensuring reliable communication between locations and platforms.
• Execute performance tuning, optimization, and troubleshooting across network‑centric technologies to improve reliability and user experience.
• Support operational vulnerability management for network infrastructure, including applying patches and updates, performing configuration changes and parameter tuning, and executing remediation activities in alignment with security and change management standards.
• Participate in planned upgrades and lifecycle maintenance of network infrastructure components, including switches, firewalls, SD‑WAN platforms, and related services.
• Collaborate with engineering and architecture teams to operationalize designs, integrate new capabilities, and provide feedback based on operational experience.
• Act as a first line of operational defense for network outages, escalating to engineering teams as appropriate for large‑scale or complex issues.
• Maintain awareness of network status, changes, and risks across the environment to support operational continuity and resilience.
• Contribute to keeping the lights on by reliably handling routine maintenance and operational tasks, enabling senior engineers to focus on observability, automation, and platform improvements.

• Expert level experience in network engineering.
• Strong working knowledge of LAN, WAN, wireless, SD‑WAN, firewall, and cloud network services.
• Familiarity with Palo Alto iONs / SD‑WAN environments.
• Proficiency in network protocols such as BGP, and experience with switches and wireless technologies.
• Experience with CCNA and CCNP certifications.
• Knowledge of operational vulnerability management and security best practices.
• Strong troubleshooting and incident response skills, including on‑call support.

Contract to Hire position based out of Saint Paul, MN.

Hybrid workplace.

Pay range: $40.00 - $65.00 per hour.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital coverage
• 401(k) retirement plan – pre‑tax and Roth post‑tax contributions available
• Life insurance (voluntary life & AD&D for employee and dependents)
• Short‑term and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time off/leave (PTO, vacation or sick leave)

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.