Marketing Associate

JOB DESCRIPTION:

Responsible for customer service and accurate data entry. Will motivate repeat business to casino.

• Establish a means of identifying players and effectively cultivating a relationship with them. The key factor to the player is “Service” and the Player's Club is designed to be a superior form of Guest service.
• Promptly greet guests in a courteous and professional manner, enroll new members in the Player's Club, explain the advantages/benefits of membership in the Player's Club.
• Encourage use of the Player's Club Card
• Accurately record guest’s transactions/redemptions.
• Responsible for maintaining knowledge regarding the events/services in the Casino, assists with promotions as requested.
• Responsible for demonstrating courtesy, respect and sensitivity to the needs of every person, guests and co-workers.
• Maintains knowledge of all events in the property as a whole.
• Attends and/or facilitates all mandatory meetings and training.
• Maintains confidentiality at all times.
• Is sensitive to Native American Culture.
• Operates within the parameters of the Leech Lake Gaming Human Resource Policy, Departmental Policy Manual and all Tribal Internal Controls (TICs), and all other applicable regulations.
• Secures the assets of Leech Lake Gaming and the Leech Lake Band of Ojibwe.
• Performs other duties as assigned.

• Ability to communicate with guests effectively.
• Ability to explain the advantages and benefits of the players club card.
• Ability to accurately record data.

• Physically capable of sitting, standing and walking for long periods of time.
• Subject to internal working conditions, including a smoking environment.

Education Required:

High School graduate or General Education Degree (GED)

Experience:

Prefer some experience in a guest service oriented position.

Computer

Skills:

Must have strong computer skills.

Certificates & Licenses:
Must meet Tribal/State compact licensing requirements, pass criminal background check and submit to drug testing.

Grade 3

Shift: Various Shifts

KEY Status:
Key Position

Hiring Manager:
Jeffrey Schulman

Salary: $15.00 - $18.48