Organized Play Relationship Manager

Organized Play Relationship Manager

Location:

Roseville, MN, US, 55113 Position Location Type:
Hybrid Contract Type:
Permanent

Fantasy Flight Games (FFG) is a pioneering publisher of hobby board and card games, including trademarked Living Card Games®. Established in 1995, FFG has earned a reputation for its epic themes, immersive gameplay, and top-level components. Many of FFG's most popular titles are based on beloved licenses such as Star Wars™, Marvel, J.R.R. Tolkien's The Lord of the Rings, and George R.R. Martin's A Song of Ice and Fire.

In addition, FFG has its own iconic universes such as Arkham Horror Files, Terrinoth Legends, and Twilight Imperium. Throughout the course of the studio's rich history, FFG has published games in over thirty languages and distributed to more than fifty territories. Fantasy Flight Games is a subsidiary of Paris-based Asmodee Group, a leading global publisher of tabletop games.

Job Summary

The Organized Play (OP) Relationship Manager is responsible for managing relationships with third-party vendors and partners critical to the success of the Studio's OP programs. This role focuses on collaborating with external partners to ensure the successful execution of competitive events, judge programs, and tournament software integration. The OP Manager ensures smooth communication, project management, and delivery of resources required for OP initiatives.

This role requires strong organizational skills, excellent communication, and the ability to juggle multiple vendors needs simultaneously while collaborating closely with internal teams to support the execution of OP programs.

What Will Your Role Involve

Serve as the primary point of contact for third-party vendors supporting Organized Play, facilitating clear and effective communication

Coordinate competitive Organized Play events as part of the C3OP program, both domestic and international, by ensuring all logistical and operational needs with external partners are met

Manage and nurture relationships with vendors providing services such as judge programs, tournament logistics, and software solutions, ensuring alignment with Studio OP goals

Work closely with Asmodee Legal, Leadership and top management on getting on contracts with external partners written and signed in a timely manner

Collaborate with the Digital Manager to implement Organized Play needs through third-party tournament software platforms

Work closely with the OP Producer to facilitate the creation and delivery of content or materials required by vendors, such as event kits, banners, and other marketing assets

Monitor and track vendor deliverables, ensuring deadlines are met and addressing any issues that arise

Maintain a clear understanding of vendor agreements, scopes of work, and project timelines

Assist in the planning, implementation, and facilitation of Studio Organized Play events and tournaments, ensuring smooth vendor coordination

Develop metrics and KPIs with Organized Play Manager; generate, analyze and synthesize, and report on third-party vendor contributions, event participation, and performance metrics

Collaborate with internal teams to align third-party efforts with overall OP strategies and Studio goals

Represent the Studio professionally during interactions with vendors and partners

Be an active participant in brainstorming and executing innovative ideas to enhance OP events and programs

Take ownership of all assigned projects and deliverables, ensuring timely and effective execution

Perform other duties as assigned

What Do You Bring

Position Skills & Qualifications

Strong project management skills, with the ability to juggle multiple vendors, timelines, and deliverables simultaneously

Strong record of time management skills focusing upon on-time deliverables

Excellent relationship management and communication skills, both written and verbal

Exceptional organizational skills and attention to detail

Ability to collaborate effectively with internal teams, external partners, and diverse stakeholders

Comfortable with domestic and international travel, as well as working nights and weekends during events

Familiarity with event logistics and operational workflows

Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and project management tools

Experience with tabletop games and/or Organized Play programs is a strong plus.

Knowledge & Experience Requirements

Bachelor's degree in Business, Communications, Marketing, or a related field, or equivalent experience

Minimum of 1-3 years experience in vendor management, project management, or event planning

Experience working with third-party software providers is a plus

Strong experience in competitive TCG programs is a plus

Hesitant to apply because you don't have all the experience or qualifications listed? Let us decide! The right candidate doesn't always match up perfectly on paper. We believe that diverse perspectives and experiences bring fresh ideas and innovation to our team. If you're passionate about this role and…